Regional Services and Operations Manager

2 days ago


Dubai, United Arab Emirates Dots Tech Systems Full time

**Regional Services and Operations Manager - Smart Cities**

**Location: UAE**

The main objective of the role is to increase DOTS market share in Middle East specially in UAE and Saudi Arabia, create delivery strategy, delivery meeting targets and develop & maintain customer relationships in the designated region to ensure market growth.

**Responsibilities**
- Developing and maintaining relationships with key decision-makers for business growth for the Smart Cities, IOT, BMS and ELV Systems.
- Achieve growth and hit service delivery targets. Leading a team of project managers and engineers to achieve timely and quality delivery of the projects, meeting project milestones leading to timely invoicing and collection.
- Design and implement a strategic services delivery plan that expands company’s customer base and ensure its strong presence
- Analyzing business potential and implementing plans to drive up sales, supplementing turnover, and achieving the desired targets.
- Read design drawings/tenders and lead the interactions with contractors and consultants.
- Get the product/solution approved by consultants and included in their vendor list for future projects.
- Recognizing & establishing financially strong & reliable channel partners for deeper market penetration and monitoring distribution networks to always ensure ready availability of the services.
- Managing teams and their project plans.

**Required Skills**:

- Bachelor's degree in Engineering (Electrical/Electronics Preferred)
- Certified process compliance, process delivery relevant accreditations.
- Developing and maintaining relationships with key decision-makers for business growth.
- 15+ years of services and projects management experience in Project domain of Smart Cities, IOT, IBMS, BMS and ELV systems.
- Excellent written and verbal communication skills in English. Arabic would be a plus
- Successful previous experience as senior project manager or delivery manager or operations manager, consistently meeting or exceeding targets.

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Regional Services and Operations Manager: 10 years (required)
- services and projects management: 10 years (required)

**Language**:

- arabic (required)



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