Regional Service Delivery Technical Manager

2 months ago

Dubai, United Arab Emirates Baker Hughes Full time

**Would you like the opportunity to work in a dynamic role responsible for business growth?**

**Do you love leading and motivating others to achieve a goal?**

**Join our team**

Our oilfield technology and services help you operate efficiently and predictably, ensuring that projects are executed right the first time and assets consistently perform at peak productivity. Our portfolio is enriched by digitalization, artificial intelligence and automation capabilities that enable remote operations, reduce risk, and drive decarbonization efforts.

**Partner with the best**

As a Regional Service Delivery Technical Manager, you will lead multidisciplinary teams within the region to focus on job planning, execution, technical support, and reliability engineering while delivering customer needs to the highest Baker Hughes standards.

**As a Service Delivery Technical Manager, you will be responsible for**:

- Collaborating with internal teams to promote an HSE interdependent culture through leadership visits, safety moment discussions and/or observations.
- Leading multidisciplinary technical teams across different geographies and/or areas.
- Supporting root cause analysis through the Field Incident Management Process (DMAIC)
- Collaborating with local operations teams to support customer technical needs.
- Driving operational and technical procedure governance within the region.
- Preparing and supports new technology releases.
- Collaborating with Oil Industrial Chemicals peers to support Production Solutions initiatives as a market value differentiator.
- Driving development of successful case studies to document technology solutions and support sales.
- Leading regional focus to drive competency management assurance.
- Driving regional focus to drive Job Center compliance for all countries and/or areas.
- Supporting strategic critical work for key customers through job planning and risk mitigation (Project Readiness Assessment)
- Driving service delivery key performance indicators for the region as part of the yearly targets
- Providing technical direction and guidance to assign resources to support operations and customer needs.
- Handling long to medium term complex project processes.

**Fuel your passion**

**To be successful in this role you will**:

- Have a bachelor's degree from an accredited university or college.
- Have a minimum of 10 years of experience in oil and gas industry including Artificial Lift Sytems.
- Have a minimum of 5+ year experience in Electrical Submersible Pump (ESP) system
- More than 3 years of experience leading multidisciplinary teams.
- Have a strong oral and written communication skills.
- Have a strong interpersonal and leadership skills.
- Have a demonstrated ability to analyze and resolve problems.
- Have a demonstrated ability to lead programs / projects.
- Have the ability to document, plan, market, and execute programs.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities.
- Comprehensive private medical care options.
- Safety net of life insurance and disability programs.
- Tailored financial programs.
- Additional elected or voluntary benefits.

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or ex

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