Ticketing Staff

2 months ago


Dubai, United Arab Emirates Avanee Tour & Travels Full time

_**ONLY CANDIDATES WITH AIRLINE TICKETING EXPERIENCE IN A TRAVEL AGENCY WILL BE SHORTLISTED. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE.**_

You will be responsible for facilitating Airline ticket sales or reservations for various services, such as transportation (like airlines, trains, or buses), events (concerts, movies, sports), or accommodations (hotels, resorts). Their duties often include:
1. *Customer Service:* Assisting customers in person, over the phone, or online to book tickets, provide information on schedules, fares, and seating arrangements.

2. *Sales and Reservations:* Processing ticket purchases, reservations, and cancellations accurately and efficiently.

3. *Handling Payments:* Accepting payments, issuing tickets, receipts, or vouchers, and managing transactions through various payment methods.

4. *Information Provision:* Providing information about travel itineraries, event details, or accommodation options while addressing customer inquiries and concerns.

5. *Ensuring Compliance:* Adhering to company policies, regulations, and ensuring compliance with safety and security protocols.

6. *Problem Resolution:* Resolving customer issues, such as booking errors, delays, or cancellations, and finding suitable solutions.

7. *Administrative Tasks:* Maintaining records, updating databases, and handling administrative duties related to ticketing operations.

The role requires strong communication skills, attention to detail, multitasking abilities, and proficiency in using computer systems or specialized ticketing software.
- **ONLY CANDIDATES WHO CAN JOIN IMMEDIATELY AND HAVE AIRLINE TICKETING EXPERIENCE MUST APPLY. **_

**Salary**: AED2,500.00 - AED3,500.00 per month

**Experience**:

- Airline Ticketing: 1 year (required)
- Travel Agency: 2 years (required)

**Language**:

- English and Hindi (required)

License/Certification:

- GDS CERTIFICATION or TRAVEL PORTAL (required)

Application Deadline: 23/11/2023
Expected Start Date: 21/11/2023


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