Diez Executive

Tasks & Responsibilities:

- Ensure all contract services are managed whilst complying to the contract management plan.
- Coordinate the usage of primary data and information to keep in line with emerging trends.
- Ensures all companies within the Freehold are operating with a valid license.
- Handle company cancelations in coordination with the concerned departments
- Reserving names with DED system
- Ensures all contract services are managed whilst complying to the contract management plan.
- To set up a response plan, collect client concerns, and compile the most often mentioned issues.
- Maintain strong relationship with departments concerned with client to enable effective flow of information and resolution of issues.
- Assuring that DAFZ employees and companies/clients are updated on all necessary laws, regulations, and legal frameworks pertaining to the Department's services.
- Conduct surveys in order to receive customer/client feedback to improve the services provided for them, improve retention, and create a better customer experience as well as help in making the right decisions.
- Launching Initiatives and joint initiatives with other freehold consumers to raise social and general awareness in the community.

**Qualifications**
- A minimum of 3 years of relevant experience.
- English language required (advanced); Arabic language desired (working knowledge).
- Knowledge of UAE rules and regulations
- Knowledge and experience in handling various lease related agreements
- Planning, organizing, and negotiating skills