Diez Executive

Supporting DAFZ Management and clients by acquiring and submitting relevant documents from Government Relations Section in accordance with UAE Residency laws and regulations to the concerned authorities.

Tasks & Responsibilities
- Communicate with government authorities such as Federal Authority for Identity and Citizenship & Department of Health and Medical Services & Emirates ID Authority to request for requirements.
- Establish good relations with government offices in order to conduct smooth and efficient business transactions.
- Assist clients and tenants with new initiative, service updates, and amendments to the Government services and regulations.
- Provide advice, guidance and assistance regarding government related matter to ensure that all employees understand the requirements of government authorities
- Ensure on-going compliance with all specific government regulations relevant to government relations transactions /activities.
- Handle and verify all clients’ requests as endorsed by Customer Service and Call Center Section.
- Validate the accuracy and completeness of documents submitted prior to posting on the respective government services.
- Provide timely feedback to the clients on the status of their requested services.
- Issuing credit note or internal Memo for services related to the section.

**Qualifications**
- Advanced Communication skills.
- Knowledge of UAE residency rules and regulations
- Knowledge of principles, tools, methodologies, approaches and best practices related to Government Services.
- General software knowledge (MS Office, etc.).