Manager Pr, Commercial and Consumer Communication

6 months ago


Dubai, United Arab Emirates Talabat Full time

Who Are We ?

As the region’s leading local tech organization, we’re proud to say that we have been delivering for

millions of people right across MENA for the past 18 years.

We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique

outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new

technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud

kitchens, autonomous delivery vehicles, robots, and drones.

Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our

customers in nine countries throughout the region with more than 4,500+ employees Our food delivery

business works with over 27,000 brands and almost 50,000 branches.

Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain,

Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less Our philosophy is to ensure we do

what is suitable for our ecosystem
- our customers, partners, people, riders, and the communities in

which we operate.

Role Summary

As the Manager for Commercial and Consumer Communication, you will play a pivotal role in shaping

and executing our public relations strategies. You will be responsible for promoting our brand,

products, and services to both commercial partners and end consumers. With a keen understanding

of the food tech industry and excellent communication skills, you will foster positive relationships

with media outlets, stakeholders, and customers, ensuring that our company's message reaches a

diverse audience.

What’s on the menu? (Duties & Responsibilities)
- Develop and implement comprehensive PR strategies to enhance brand visibility,

engagement, and reputation among commercial partners and consumers.
- Cultivate and maintain relationships with media contacts, journalists, bloggers, and

influencers to secure consistent and positive media coverage.
- Create compelling press releases, media kits, and other communication materials that

effectively convey our company's value proposition and key messaging.
- Develop and implement comprehensive PR strategies to enhance brand visibility,

engagement, and reputation among commercial partners and consumers.
- Cultivate and maintain relationships with media contacts, journalists, bloggers, and

influencers to secure consistent and positive media coverage.
- Create compelling press releases, media kits, and other communication materials that

effectively convey our company's value proposition and key messaging.

What are we looking for: (Core Qualifications & Experience)
- Education: Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a

related field. A Master's degree will be an advantage.
- Experience: Proven experience (5 years) in public relations or communications roles,

preferably within the food tech industry or related sectors.
- Strong Media Relations: Demonstrated ability to build and maintain relationships with

journalists, media outlets, and influencers.
- Exceptional Communication Skills: Excellent written and verbal communication skills with a

flair for crafting compelling stories and messages.
- Strategic Thinker: Ability to think strategically, develop PR plans, and execute campaigns that

align with business goals.
- Crisis Management: Experience in handling crisis situations and maintaining a positive brand

image during challenging times.
- Collaborative Team Player: Adept at working in cross-functional teams and fostering

collaboration across departments.
- Results-Driven: Proven track record of achieving PR objectives and delivering measurable

results.
- Tech-Savvy: Familiarity with digital media platforms, social media, and PR analytics tools.
- Creativity: Innovative and creative approach to PR campaigns and storytelling.
- Time Management: Strong organizational skills with the ability to manage multiple projects

simultaneously and meet tight deadlines.
- Passion for Food: A genuine passion for food and technology, coupled with an understanding

of the food tech industry landscape.



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