Engineering Manager

4 months ago

Dubai, United Arab Emirates Sephora Full time

**OUR Manifesto**

**Our Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the**

**opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity,**

**and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common**

**goal - to reimagine the future of beauty.**

**Reimagine your future, with Sephora.**

**Our Value Proposition**:
We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:
These are the values:
**Beauty & Beyond**:We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.

**Creativity Unleashed**:We encourage exploration, innovation and having fun.

**Endless Evolution**:At Sephora you are empowered to choose your own path and accelerate your growth.

**Boldly Authentic**:We celebrate diversity and embrace your unique and winning spirit.

**Position Purpose**

The Engineering Manager works within the e-Commerce department and ensure transparent communication between Sephora and the development agency, ensuring alignment in regular meetings. They monitor project execution, promptly address deviations, and proactively manage timelines. The Engineering manager will be the SPOC of Sephora with the tech teams, and he should permanently align with the Digital Project Manager as well as the Product Manager.

**Key Accountabilities**:

- Develop and implement the overall digital technology strategy and roadmap for the ecommerce platform, ensuring alignment with business goals and objectives.
- Oversee the design, development, and maintenance of the Digital platform, ensuring scalability, performance, and security.
- Deliver the right scalable, performant architecture designs and solutions.
- Overseeing the strategic deployment of the departmental resources leading to optimal resource allocation and the smooth and successful development of sites/software.
- Supervising every phase of the project from start to completion.
- Drive continuous improvement initiatives, including process optimization, automation.
- Develop and manage the Digital tech budget, ensuring effective allocation of resources and adherence to financial targets.
- Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure optimal performance, uptime, and customer satisfaction of the e-commerce platform.
- Stay abreast of industry trends and emerging technologies in the Digital space, providing recommendations for innovation, process improvement, and competitive advantage.

**Stakeholders’ management**:
**Internal**
- Collaborate with cross-functional teams, including business stakeholders, marketing, operations, and finance, to identify IT requirements, prioritize projects, and drive successful delivery of Digital initiatives.
- Mentoring and coaching colleagues within your team using your expertise as an engineer.
- Responsible for managing and delivering, working closely with Product team to do this.
- Work closely with the user experience department in designing, developing, and deploying new features that will lead to increased consumer satisfaction.
- Collaborate with the IT security team to implement and maintain robust security measures and ensure compliance with relevant data protection regulations.

**External**
- Manage vendor relationships, contracts, and service agreements related to Digital IT systems and services.

**Skills, Experience and Personality**

**Technical Proficiency**:

- Minimum 10 years of experience with 5 years in a similar role
- Experience in managing a composable commerce architecture including managing infrastructure
- Familiarity with modern technologies and frameworks relevant to headless architectures
- Ability to grasp technical concepts and communicate effectively with both technical and non-technical stakeholders.
- Experience in managing development teams
- Proficiency with SFCC as well as a previous development experience will be a plus

**Project Management Expertise**:

- Proven experience in project management, particularly in overseeing complex and dynamic projects.
- Strong organizational skills to manage timelines, resources, and deliverables effectively.

**Communication Skills**:

- Excellent communication and interpersonal skills to facilitate clear and transparent communication between Sephora and the development agency.

**Collaboration and Teamwork**:

- Demonstrated ability to collaborate with cross-functional teams, both within Sephora and with external development agencies.

**Quality Assurance and Testing**:

- Understanding of quality assurance processes and experience in overseeing testing phases.
- Ability to ensure that the implemented composable commerce solution meets quality standards and aligns with Sephora's requirements.

**V

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