Client Services Account Manager, UAE Nationals Only

2 weeks ago

UAE, United Arab Emirates HSBC Full time

**Client Services Account Manager, UAE nationals only - 0000IFIS**

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC’s Global Payment Solutions (GPS) serves as a core service provider to Global Banking and Markets (GB&M) and Commercial Banking (CMB) customers. Responsible for proactively managing, leading and driving the MENAT GPS Product Management organization throughout the region, in order to position HSBC as the market leading provider of Cash Management in each of its chosen customer segments and countries within the region. The jobholder is responsible for establishing payment strategy, product development & design, managing the budget planning for ATP and SBI initiatives and tracking business performance.

We are currently seeking an ambitious individual to join our GPS sales team within Commercial Banking, working together with colleagues to define, manage and achieve divisional business targets.

**In this role, you will**:

- Provide regional and domestic client service; manages and grows the cash management relationships; ensures client satisfaction and acts as primary contact of GPS to customers. Leads and works with other areas of the Bank on the crafting and provision of service
- Facilitate discussions externally with clients at senior levels and internally in the bank with Treasury, IT, and NSC for payment processing and query resolution and fixing recurring issues
- Maximize GPS revenue by account planning, cross selling, deepening wallet share and increasing stickiness
- Maintain and improve delivery of client service excellence
- Assume responsibility for feedback from internal/external clients for activities within the Client Services.
- Ensure identifying and referring cross selling opportunities for the GPS product suite
- Establish and develop close working relationships with pertinent country and Group offices and operational areas to ensure excellent customer service
- Represent the interest of Client Service at steering committees and working groups
- Support new and existing colleagues promoting and contributing to an engagement culture
- Act as an ambassador for the team and contribute fully to its development, effectiveness and success, share knowledge, experience and best practices with junior RMs within and outside of immediate team and promote a collective culture to spread experience & best practice
- Continually reassess the key risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices
- Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring

Requirements

**To be successful in the role, you should meet the following requirements**:

- Excellent knowledge and direct experience of service provision and how customer service impacts client perception.
- In-depth knowledge of industry standards related to all Cash Management products and services
- Excellent communicator and stakeholder management
- Diligent, not afraid to get into the detail
- Self-starter, highly motivated and determined
- Excellent time management, planning and organization skills
- Graduation degree is a must - to secure a UAE Visa and Work Permit

**You’ll achieve more at HSBC.**

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

  • Gtrf Services Analyst, Trade(Uae National Only)

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Global Trade & Receivables Finance Services Analyst, Trade (UAE National only) - 0000J7U2** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in...

  • Credit Manager, Dubai

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    **Credit Manager, Dubai (UAE Nationals only) - 0000IO8O** **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC...

  • Credit Manager, Abu Dhabi

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    **Credit Manager, Abu Dhabi (UAE Nationals only) - 0000IOZG** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and...

  • Accountant UAE National

    4 weeks ago

    UAE, United Arab Emirates Brainstorm Recruitment Full time

    A leading real estate development company in Abu Dhabi is looking for a Male Emirati Accountant to join their team. **Requirements**: UAE National (Preferably from Abu Dhabi) Gender - Male Work experience - 1 to 3 years (Preferably with Bank and Private Sector background) ERP and Oracle system knowledge will be added qualification (preferred) Key...

  • Head of Client Risk Management UAE

    6 days ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Head of Client Risk Management UAE (ID: 0000JC4L)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support...

  • Teller Officer

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    Branch Teller and Services Officer (UAE National) **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...

  • Export-key Account Manager

    1 month ago

    UAE, United Arab Emirates Antal International Full time

    **Role-** Export Key Account Manager **Location**: - Dubai **Salary-** 15000 AED +Incentives + Benefits **Nationality**-Arab Nationals ONLY **Driving License Mandatory** **Roles & Responsibilities**: - Minimum bachelor’s or master’s degree in Business Administration, - Experience in Sales and Customer/ Business Development in Construction or...

  • Cashier- UAE National

    4 weeks ago

    UAE, United Arab Emirates Al Rostamani Group Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Client Service Manager-securities Services

    1 month ago

    UAE, United Arab Emirates HSBC Full time

    -Job description Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Junior Quality Officer- UAE National

    4 weeks ago

    UAE, United Arab Emirates Al Rostamani Group Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Cashier - UAE National

    4 weeks ago

    UAE, United Arab Emirates Al Rostamani Group Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Branch Teller and Service Officer

    1 month ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Branch Teller and Services Officer (UAE National) (0000JTUR)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...

  • Vp - IT Strategy and Capabilities (Uae Nationals

    1 month ago

    UAE, United Arab Emirates flydubai Full time

    VP - IT Strategy and Capabilities (UAE Nationals only) - 23000053 - United Arab Emirates- Closing Date: Feb 14th 2023**MAIN OBJECTIVE OF ROLE** To lead the strategic development of enterprise IT strategy, architecture, and operating model for flydubai in close collaboration with the business. Manage the strategic portfolio for IT, including strategy...

  • Uae National branch Accounting Manager

    4 weeks ago

    UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Uae National Branch Accountant

    4 weeks ago

    UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Uae National

    3 days ago

    UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Cards Portfolio Manager, Wpb UAE

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Cards Portfolio Manager, WPB UAE (UAE Nationals) (ID: 0000JWTZ)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...

  • Audit Manager

    1 month ago

    UAE, United Arab Emirates HSBC Full time

    **Audit Manager (UAE Nationals) (ID: 0000IJ69)** **GCB5** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Supporting and Leading the delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of...

  • P&o Administrator

    1 month ago

    UAE, United Arab Emirates John Wood Group Full time

    Wood is currently looking for P&O Administrator to join our team in Dubai, UAE, This will be supporting operationsproject in Iraq/Dubai **Responsibilities**: - Understanding the various laws within the UAE and Iraq. - Assists the relevant P&O team with planning and delivery of specific work activities. - Supports P&O activities as required in support of...

  • Manager Business Finance

    6 days ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Manager Business Finance (UAE Nationals) (ID: 0000JCXZ)** **GCB6** **Some careers grow faster than others.*** **If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC** The role supports the business finance function for MENAT Banking by providing...