Operations Executive-accessories

4 months ago


Dubai, United Arab Emirates Gallega Global logistics Full time

**Key Responsibilities:Garage Operations**:

- **Daily Management**:

- Oversee the day-to-day operations of the garage, ensuring that all vehicle repairs, maintenance, and services are completed on time and to a high standard.
- Coordinate with the team of mechanics, technicians, and support staff to manage workload and workflow.
- Ensure compliance with safety regulations and that all safety procedures are followed within the garage.
- **Customer Service**:

- Serve as a point of contact for customers, addressing their inquiries, scheduling services, and resolving any issues.
- Ensure that all customer requirements are understood and met, providing updates on service progress and delivery times.
- Maintain high levels of customer satisfaction through professional service and attention to detail.
- **Quality Control**:

- Monitor the quality of work performed in the garage, ensuring that all repairs and services meet industry and company standards.
- Conduct final inspections of vehicles before they are returned to customers.

**Accessories Department**:

- **Inventory Management**:

- Manage the inventory of automotive accessories, ensuring that stock levels are maintained and that popular items are readily available.
- Coordinate with suppliers to order accessories and negotiate favorable terms and pricing.
- Monitor inventory usage and sales trends to forecast demand and reduce the risk of overstocking or stockouts.
- **Installation Coordination**:

- Oversee the installation of automotive accessories, ensuring that all work is completed efficiently and according to customer specifications.
- Work with the garage team to schedule accessory installations in conjunction with other vehicle services.
- **Sales Support**:

- Assist in promoting and selling automotive accessories, providing product knowledge and recommendations to customers.
- Work with the sales team to develop promotional strategies and offers to boost accessory sales.

**Operational Efficiency**:

- **Process Improvement**:

- Identify areas for improvement in operational processes and implement changes to increase efficiency and reduce costs.
- Work closely with management to streamline workflows and ensure that all operations run smoothly.
- **Supplier Management**:

- Build and maintain strong relationships with suppliers to ensure timely delivery of parts and accessories.
- Negotiate contracts and agreements with suppliers to optimize costs and service quality.
- **Reporting**:

- Prepare and present regular reports on operations, including performance metrics, inventory levels, and customer feedback.
- Monitor financial performance and assist with budgeting and cost control efforts.

**Compliance and Safety**:

- **Regulatory Compliance**:

- Ensure that all operations within the garage and accessories department comply with relevant local laws and regulations.
- Maintain accurate records of all services, installations, and inventory transactions.
- **Health and Safety**:

- Enforce health and safety standards within the workplace, ensuring that all staff adhere to safety protocols.
- Conduct regular safety inspections and address any identified hazards.

**Qualifications**:

- **Education**: Bachelor’s degree in Business Administration, Automotive Engineering, or a related field is preferred. Relevant experience may be considered in lieu of formal education.
- **Experience**:

- Minimum of [3-5+] years of experience in automotive operations, garage management, or a related field.
- Strong knowledge of automotive repair, maintenance processes, and accessories.
- Previous experience in a supervisory or managerial role is an advantage.

Pay: AED3,500.00 - AED5,500.00 per month


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