Marketing & Communications Coordinator

4 weeks ago

Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Position**: Marketing & Communications Coordinator (Full time #535013)

**Property / Office**: Mandarin Oriental Jumeira, Dubai

**Location**: Dubai, United Arab Emirates

**Responsibilities**
- Adheres to all standards, policies, and procedures (SOPs, etc.).
- Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
- Maintains and administers media plan in a structured and systematic manner.
- Assists to maintains the inventory and ordering of collaterals, media kits or corporate gifts.
- Assists to ensure media kits and other Marketing Communications related material originating from hotel is appropriate, error-free and brand compliant.
- Assists with managing and organization of all on-property and off-property promotions (F&B events, chef appearances, spa promotions).
- Maintains all hotel images and video assets such as photos, renderings, videos, slide shows, presentations, artwork, design files etc.
- Maintains communication and coordination with external agencies.
- Reviews and provide guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
- Manages and follow up with Accounts on purchase orders, payments as relevant.
- Provides insights and creative support for quarterly priorities - competitor reviews, communication platforms and key messages.
- Supports hotel photo or video shoots.
- Responds to trade or guest requests and needs professionally, timely and with passion.
- Be energetic, enthusiastic, resourceful, helpful and passionate to exceed expectations.
- Immaculately groomed and articulate, highly professional appearance.
- Responds to trade, media or guest requests in a professional and timely manner.
- Be resourceful to provide information or note down requests from other colleagues.
- Demonstrates business ethics and personal integrity.
- Approaches work with a sense of urgency and purpose.
- Allocates time and resources effectively when faced with competing demands.
- Develops and uses systems to organize and keep track of information.
- Prepares monthly departmental and marketing reports.
- Ensures timely response to all guests, agencies or stakeholders’ enquiries.
- Manages all purchase orders, tracking and filing.
- Desk research eg. competitor’s activities monitoring, market events happening etc.
- Maintains in-house, city and regional events/holiday calendar
- Other duties assigned by hotel management.

**Advertised**: 10 May 2023 Arabian Standard Time
**Applications close**: 31 May 2023 Arabian Standard Time

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