Marketing & Communications Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

Position:
Marketing & Communications Coordinator (Full time #535013)

Property / Office:
Mandarin Oriental Jumeira, Dubai

Location:
Dubai, United Arab Emirates

Responsibilities

  • Adheres to all standards, policies, and procedures (SOPs, etc.).
  • Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
  • Maintains and administers media plan in a structured and systematic manner.
  • Assists to maintains the inventory and ordering of collaterals, media kits or corporate gifts.
  • Assists to ensure media kits and other Marketing Communications related material originating from hotel is appropriate, errorfree and brand compliant.
  • Assists with managing and organization of all onproperty and offproperty promotions (F&B events, chef appearances, spa promotions).
  • Maintains all hotel images and video assets such as photos, renderings, videos, slide shows, presentations, artwork, design files etc.
  • Maintains communication and coordination with external agencies.
  • Reviews and provide guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
  • Manages and follow up with Accounts on purchase orders, payments as relevant.
  • Provides insights and creative support for quarterly priorities competitor reviews, communication platforms and key messages.
  • Supports hotel photo or video shoots.
  • Responds to trade or guest requests and needs professionally, timely and with passion.
  • Be energetic, enthusiastic, resourceful, helpful and passionate to exceed expectations.
  • Immaculately groomed and articulate, highly professional appearance.
  • Responds to trade, media or guest requests in a professional and timely manner.
  • Be resourceful to provide information or note down requests from other colleagues.
  • Demonstrates business ethics and personal integrity.
  • Approaches work with a sense of urgency and purpose.
  • Allocates time and resources effectively when faced with competing demands.
  • Develops and uses systems to organize and keep track of information.
  • Prepares monthly departmental and marketing reports.
  • Ensures timely response to all guests, agencies or stakeholders' enquiries.
  • Manages all purchase orders, tracking and filing.
  • Desk research eg. competitor's activities monitoring, market events happening etc.
  • Maintains inhouse, city and regional events/holiday calendar
  • Other duties assigned by hotel management.

Advertised: 10 May 2023 Arabian Standard Time

Applications close: 31 May 2023 Arabian Standard Time
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