أخصائي أول جودة البرمجيات

The role holder is responsible for designing testing scenarios based on business requirements, validating the developed functionalities for production, providing quality control and performing different types of tests in order to deliver successful software solutions for the Smart Development Department.

KEY RESPONSIBILITIES / ACCOUNTABILITIES
- Daily Operations
- Conduct daily operations ensuring that work processes are optimally delivered adopting a continuous improvement mindset
- Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests
- Job Specific Accountability
- Develop quality processes and controls to ensure adherence to quality standards
- Provide guidance to Senior Engineer / Engineer - Quality Assurance for all needed testing types, e.g., unit, integration, acceptance, and system tests before migration to production environment to ensure glitch free implementation
- Validate the developed functionality for production in coordination with the Smart Services Department or any other concerned department
- Organize and maintain all quality assurance documentation to ensure consistency in testing process.
- Stay abreast of latest testing tools in the market and manages the licenses, procurement and deployment of existing testing tools to ensure provision of best-in-class quality support
- Direction of team members
- Organize and supervise the activities of team members in a manner that supports self-management and continuous improvement
- Provide coaching, formal and informal feedback to team members in order to support their continuous development
- Self-Management
- Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are monitored and achieved during the course of the year
- Take ownership of his/her own learning agenda by identifying development needs and address these gaps with an individual development plan, detailing the appropriate actions to be taken, in consultation with the reporting manager
- Strive to achieve the highest levels of proficiency on all the competencies and skills required to perform the role
- Keep abreast of relevant professional/industry developments, new techniques and current topics through continued education and professional networks
- Policies, Processes & Procedures
- Implement and monitor approved Department policies, procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering quality, cost-effective services
- Optimization of policies, processes and procedures emphasizing digitization and paperless strategies
- Ensure compliance with all relevant information security practices and standards to ensure data integrity and confidentiality

**المؤهلات و المهارات**

MINIMUM QUALIFICATIONS, EXPERIENCE AND SKILLS

**Qualifications**:

- Bachelor’s degree in Computer Science / Information Technology or equivalent

Professional Certifications
- Relevant certification in software quality management such as CSQA (Certified Software Quality Analyst), CSTE (Certified Software Test Engineer) or equivalent is preferred

Years of Experience
- 6 years of relevant experience in software quality management

Nature of

Experience
- 1 year in a position of progressively increasing responsibilities in software quality management

Job Specific

**Skills**:

- Understanding of System Development Life Cycle
- Proficiency in programming languages such as Java, C#, ASP.NET, MVC, etc.
- Knowledge of technical troubleshooting
- Technical deployment understanding of troubleshooting methodologies, steps and tools

Business Language Skills
- Fluent written and spoken English essential, Arabic preferred

Communication and Interaction Skills