Receptionist / Call Center
1 month ago
Job Title: Receptionist and Call Centre
Location: Abu Dhabi, United Arab Emirates
Job Summary:
Key Responsibilities:
- Greet and assist patients as they arrive at the medical center.
- Answer and manage incoming calls, schedule appointments, and provide information to patients.
- Maintain accurate patient records and ensure confidentiality.
- Coordinate with medical staff to support patient care and appointments.
- Handle patient inquiries and resolve issues promptly.
Qualifications:
- Previous experience in a reception or call center role, preferably in a medical setting.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Fluency in English is required; knowledge of Arabic is an advantage.
- Proficient with computer systems and office software.
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