Call Center Executive
1 day ago
**Call Center Executive**
- Strong time management and organizational skills
- Ability to speak multiple languages, especially those common among callers. English and Arabic is mandatory
- A patient and empathetic attitude
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Able to use company software and procedure for calling customers.
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Collaborate with other call center professionals to improve customer service
**Salary range 1800-2200 AED**
**Female preference**
**Sponsor and dependent visa will be given preference**
**Salary**: AED1,800.00 - AED2,200.00 per month
**Language**:
- Arabic (preferred)
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