Club Intercontinental Agent

3 weeks ago

Dubai, United Arab Emirates InterContinental Full time

Do you see yourself as a** Club InterContinental Agent - Front Office **for InterContinental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

**A little taste of your day-to-day**:

- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs and hand out room keys
- Stay one step ahead of guests’ needs - record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help

**What we need from you**:

- Experience - ideally you’ll have spent at least two year in a front desk or guest service position in a 5 star property
- Communication skills - guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Fluency in the English language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers, and experience in our reservations system, Opera.
- Flexibility - afternoon, night and holiday shifts are all part of the job
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Ability to work independently and within a team environment

**What you can expect from us**:
We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

At IHG, we

  • Club Intercontinental Leader

    3 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club InterContinental Leader (Food & Beverage) for InterContinental Hotel® Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans...

  • Bartender Club Intercontinental

    4 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Bartender for InterContinental Hotel® Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to...

  • Bartender Club Intercontinental

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Bartender for InterContinental Hotel Dubai Festival City?As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create...

  • Club Lounge F&b Agent

    2 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club Lounge F&B Agent for InterContinental® Hotel Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs....

  • Club Lounge Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club Lounge Manager for InterContinental Hotel Dubai Festival City?The InterContinental Hotels Group properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday...

  • Commis 1 - Club Intercontinental

    3 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Commis 1 for InterContinental Hotel® Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to...

  • Reservations Agent at Intercontinental Dubai Marina

    3 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

  • Club Lounge Manager

    4 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club Lounge Manager for InterContinental Hotel® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale...

  • Reservations Agent at Intercontinental Dubai Marina

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

  • Reservations Agent at Intercontinental Residences

    4 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®) InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...

  • Guest Experience Agent at Intercontinental

    2 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®) InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...

  • Reservations Agent at Intercontinental Residences

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG)InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...

  • Guest Experience Agent at Intercontinental

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG)InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...

  • Guest Service Agent at Intercontinental Dubai Marina

    4 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

  • Recreation Supervisor

    3 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Recreation Supervisor for InterContinental Hotels Group® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant...

  • Cluster Reservations Agent

    4 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Cluster Reservations Agent for InterContinental Hotels Group® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the...

  • Cluster Reservations Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Cluster Reservations Agent for InterContinental Hotels Group Dubai Festival City?The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant...

  • Chef de Cuisine

    2 weeks ago

    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a **Chef De Cuisine - Vista Restaurant & Terrace and Club Intercontinental **at InterContinental Hotels Group® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish...

  • Raffles Club Agent

    4 days ago

    Dubai, United Arab Emirates Apt Resources Full time

    **RAFFLES CLUB AGENT**: **Job ID **:2199 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,800.00 - 1,800.00 **Other Benefits **:service charge, tips, accommodation, transportation, medical insurance, flight tickets**GCC Driving License **:No **Description: -...

  • Raffles Club Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Apt Resources Full time

    RAFFLES CLUB AGENT:Job ID :2199Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 1, ,800.00Other Benefits :service charge, tips, accommodation, transportation, medical insurance, flight ticketsGCC Driving License :No**Description: - Club Agent works in the VIP lounge of Raffles...