Call Center Team Leader

1 week ago


Sharjah, United Arab Emirates Gaelan Medical Care One-Day Surgery Hospital Full time

**The Call Centre - Team Leader representative provides service and support to healthcare customers. The representative will respond to customer inquiries, provide information about products and services, and resolve customer issues.**
- Answer incoming calls from customers
- Assist customers with requests for information, complaints, making appointments, and resolving issues
- Collect copays and deductible payments
- Maintain and update customer and referral information
- Ensure patient forms contain all necessary billing information

**Preferred Qualifications**:

- Excellent communication skills
- Strong customer service skills
- Ability to build positive relationships with customers
- **ONLY NATIVE ARABIC SPEAKERS ARE REQUIRED**_

**Job Types**: Full-time, Permanent

**Salary**: AED5,000.00 - AED6,000.00 per month

Application Question(s):

- Can you join immediately?

**Experience**:

- Healthcare: 4 years (required)


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