Call Center Executive

7 days ago


Sharjah, United Arab Emirates Al Wahat Full time

We are an Accounts and Internal Auditing Services Company based in Sharjah ,searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.

**Call Center Representative Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Call Center Representative Requirements**:

- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Fluency in English, Hindi and Malayalam is a must.

The work position is for two shifts 10 am to 1 pm and 5 pm to 8 pm - Monday to Saturday.

**Job Types**: Full-time, Part-time, Temporary
Contract length: 3 months

**Salary**: AED1,000.00 per month

Expected hours: No more than 24 per week

Ability to Commute:

- Sharjah (required)

Application Deadline: 04/03/2024
Expected Start Date: 06/03/2024


  • Call Center Executive

    3 weeks ago


    Sharjah, United Arab Emirates unique global legal services Full time

    A LAW FIRM / LEGAL CONSULTANCY Firm based in DUBAI requires Telesales / Call Center Executives. Malyalam / Tamil /English Speaking. Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Experience. Responsibilities: A Telesales / call center experienced executive required focuses on building relationships, convincing attitude, good...

  • Call Center

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Call Center Agent

    2 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Call Center Representative Job Description Template** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may...

  • Call Center Manager

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

  • Call Center Manager

    1 week ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job descriptionJob briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and...

  • Call Center

    1 week ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job descriptionFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our...


  • sharjah, United Arab Emirates Damas Medical Center Full time

    We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center Full time

    We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

  • Call Center

    2 months ago


    Sharjah, United Arab Emirates victoria dental center Full time

    Nationality (syrian_ Lebanese) - Arabic and English speaker - Bachelor's Degree or equivalent - experience in reception tasks - Excellent verbal and written communication skills. - Strong customer service skills. - Ability to multitask and work in a fast-paced environment. - Problem-solving skills and attention to detail. - Previous experience in a call...

  • Call Center Agent

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Call Center

    6 days ago


    Sharjah, United Arab Emirates Luxury touch Medical Center Full time

    We are looking for a Arabic and English Speaking Call Center Executive JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. DUTIES AND RESPONSIBILITIES: Schedules appointment of patient to their...

  • Call Center Agent

    1 week ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job briefResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...


  • Sharjah, Sharjah, United Arab Emirates Al Wahat Full time

    We are an Accounts and Internal Auditing Services Company based in Sharjah ,searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.Call Center Representative...


  • Sharjah, United Arab Emirates Ultimate HR Solutions Full time

    Role Title: Contact Center Quality Assurance Executive Work location: Al Zahia, Sharjah Work Type: Outsourced, Full time, On-site Working Days: 6 days of the week, 1 day off The Contact Center Quality Assurance Executive is required to perform below tasks: - Contact Center Quality Assurance is responsible for assessing the quality of the performance of...


  • Sharjah, United Arab Emirates Ultimate HR Solutions Full time

    Role Title: Contact Center Quality Assurance Executive Work location: Al Zahia, Sharjah Work Type: Outsourced, Full time, On-site Working Days: 6 days of the week, 1 day off The Contact Center Quality Assurance Executive is required to perform below tasks: - Contact Center Quality Assurance is responsible for assessing the quality of the performance of...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...

  • Call Center

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...


  • Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Arabic Speaker Call Center AgentWe are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...