Spa Manager

5 months ago


Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full time

**Key Responsibilities**:

- **Operational Excellence**:

- Lead and manage all aspects of the spa operations, ensuring a seamless and efficient guest experience.
- Develop and implement standard operating procedures to uphold the resort's spa standards.
- **Team Leadership**:

- Recruit, train, and manage a team of skilled spa professionals.
- Foster a positive and collaborative work environment that encourages teamwork and professional development.
- **Guest Services**:

- Ensure a high level of customer satisfaction by maintaining a welcoming and service-oriented atmosphere.
- Address guest feedback promptly and implement improvements to enhance the spa experience.
- **Financial Management**:

- Develop and manage the spa budget, including revenue and expense forecasting.
- Implement strategies to maximize revenue and profitability while maintaining cost controls.
- **Marketing and Promotions**:

- Collaborate with the marketing team to develop and execute effective spa promotions and marketing initiatives.
- Work towards increasing spa memberships and driving repeat business.

**Qualifications**:

- Proven experience as a Spa Manager in a luxury resort or spa setting.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
- Excellent organizational and multitasking abilities.
- In-depth knowledge of spa operations, wellness trends, and industry best practices.
- Exceptional communication and customer service skills.
- Flexibility and adaptability to thrive in a dynamic and evolving work environment.

**Education and Experience**:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 of relevant experience in spa management.
- Certification in spa management or a related field is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Comprehensive healthcare and wellness benefits.
- Staff accommodation.

**Salary**: AED10,000.00 per month

Application Question(s):

- This position is based in India, are you willing to relocate?


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