Sales and Reservation Executive

4 weeks ago


Dubai, United Arab Emirates ZAPBED Full time

Job Title: Sales and Reservation Executive

**Responsibilities**:

- Manage and optimize listings on various online portals to ensure maximum visibility and booking conversions.
- Respond promptly and professionally to guest inquiries, providing accurate and detailed information about our STR properties. (This will include out of office hour works)
- Maintain excellent customer service and build strong relationships with guests to encourage repeat bookings and positive reviews.
- Monitor and analyze market trends, competitor activities, and pricing strategies to maximize revenue and occupancy rates.
- Implement effective sales strategies to drive bookings and achieve revenue targets.
- Collaborate with the marketing team to develop promotional campaigns and increase brand awareness.
- Provide regular reports on performance metrics, occupancy rates, and revenue generation.

**Requirements**:

- Proven experience (2 years) in sales and reservation management, preferably within the hospitality industry and specifically with STR properties. Hotel sales reservation is an added advantage.
- Strong on negotiation, communication, and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficient in using reservation management software and tools.
- Familiarity with local regulations and laws related to the STR industry in Dubai.
- Fluency in English is required. Knowledge of additional languages is a plus.
- Bachelor's degree in hospitality management, business administration, or a related field.

**Salary**: AED3,000.00 - AED4,000.00 per month

**Experience**:

- OTA Sales: 2 years (preferred)


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