Guest Service Agent
3 weeks ago
Ensures incoming guests are given the highest possible personal service.
Maintains effective communication with all related departments to ensure smooth service delivery.
Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure.
Greets guests on their arrival ensuring they feel expected and welcome.
Ensures the guest receives the accommodation he/she is expecting.
Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries.
Deals swiftly, efficiently and sensitively to guest complaints and follows through.
Maintains awareness of guest profile through the Wish.Net guest history.
Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges.
Receives payments by cash, credit card or account, adhering to the company Credit Policy at all times.
Accurately administers Front Desk Clerical systems and procedures.
Provides currency exchange services.
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Guest Service Agent
5 months ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeGive a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...
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Guest Service Agent
5 months ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeGive a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Guest Service Agent
3 months ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
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Guest Service Agent
6 months ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
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Guest Service Agent
5 months ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Guest Service Agent
4 weeks ago
Ras Al-Khaimah, United Arab Emirates Mövenpick Hotels & Resorts Full timeRoles and responsibilitiesResponding to guest inquiries viaphone, email, or in-person, providing information about hotelservices and local attractions.Assisting withreservations, cancellations, and changes to guestbookings.Coordinating with other departments to fulfillguest requests, such as maintenance issues or specialamenities.Handling guest complaints...
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Guest Service Agent
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full timeKey ResponsibilitiesAs a Guest Service Agent with Mövenpick Hotels & Resorts, you will be the primary point of contact for guests, providing exceptional service and support for various inquiries and services.Key Responsibilities:Respond to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions.Assist...
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Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
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Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
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F & B Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Guest Service Agent is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Guest Service Agent, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...
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Guest Relations Agent
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Guest Service Agent
5 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...
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Guest Service Agent
3 weeks ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent ( F&B ) A F & B _Guest Service Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a F & B _Guest Service Agent, you will be responsible for providing Guests with food and drinks as requested in an...
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Guest Service Agent
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...
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Personal Concierge
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timePersonal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...