Housekeeping Attendant
4 months ago
BASIC FUNCTION:
- To maintain a high level of cleanliness, hygiene and maintenance in guest rooms, public areas and all other areas of the hotel to achieve utmost guest satisfaction.
KEY RESPONSIBILITIES
- To provide a clean, defect free and sanitized guest rooms.
- Report to the Housekeeping Office all maintenance work.
- Ensures all HK reports are maintained and filled properly.
- Night count, discrepancy reports are correctly filled and handed over to HK office.
- Cleans and supplies assigned areas according to the procedures and set-up in accordance with Standards.
- Contact Room Service to collect trays and trolleys.
- Cleans the panties at the end of each shift.
- Ensures all items/equipment in the pantries and HK trolleys are kept in neat, and adequately supplied.
- Communicates frequently with the Housekeeping Office and Supervisor on the status and conditions of guestrooms and all public areas.
- Ensures that the environment initiatives are adhered in the workplace.
- To be able to use machines provided by the hotel (polish machine, scrubbing machine, vacuum cleaner ) and kept in good working conditions.
- To carry out any assignment given by his/her superior or the department head.
- Ensures the amenities and service requested by the guest are delivered.
- Report and hand over Lost & Found items to the Housekeeping Supervisor or HK Office.
- To report any loss or damaged linen, furniture, fixture and equipment to the Supervisor / Manager.
- Cleans restaurant, public toilets, public areas, health club, guest rooms and back of the house areas if being assigned to these areas.
- Ensures and reports to HK Office any guest preference to make sure it is met upon arrival and at every visit.
- Reports any loss or damaged linen, furniture, fixture and equipment to the Supervisor/Manager.
- Check minibar fridge to make sure it is in working condition and if required replenishment.
- Know how to do shampoo, vacuum carpet/mop, polish marble/cleaning of windows, scrubbing of floors.
- Delivers supplies to guest in timely manner.
- Follows and adhere to the grooming standards set by the hotel.
- To identify return guest and VIP’s and to welcome by guest name.
- To attendant departmental communication meetings & training sessions and to operate in line with the instructions received.
- Attends in departmental morning briefing.
- Attends monthly departmental meetings and staff meetings.
- Attends meetings when being invited.
- Helps other team members if needed and work as a team.
- Gives suggestions for improvement and changes.
- Recommend changes or improvement
- Reviews and improves on the existing systems.
**Job Types**: Full-time, Permanent
Pay: AED1,000.00 - AED1,300.00 per month
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