Laundry Attendant
2 months ago
Assist in the overall operation of the Laundry room, including pressing, processing, folding and sorting of all items.
- Laundry Attendants will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Responsible for identifying and handling all fabrics.
- Ensure all cleaning fluids and chemicals are correctly used, as well as correct operational procedures for laundry and dry cleaning machinery.
- Control and class items according to fabric and color.
- Wash items according to established formula and procedures.
- Ensure all items are properly dried, pressed and ironed as required.
- Sort, process, fold and store linen used throughout, handling both guest laundry and dry cleaning, as well as associate uniforms.
- Be totally familiar with all equipment used within the laundry room and ensure all work practices are in accordance with the Workplace Health & Safety Act.
- Assist in the up-keep of all machinery, ensuring a high standard of cleanliness, efficiency and safety.
- Carry out the duties of a Housekeeping Attendant if required.
- Undertake additional duties as requested by the Laundry Manager and Hotel Management.
- Uphold the Grand Excelsior Hotel culture by demonstrating the Star Service Standards at all times to guests and fellow associates.
- Ensure to recheck the Guest Laundry and Associates uniform for personal belonging and return to Asst. Executive Housekeeper/Executive Housekeeper to contact the person /guest concerned
- Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related “brand name” and Grand Excelsior Hotel Policies
**Experience**:
- Laundry Attendant: 1 year (required)
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