Room Attendant/housekeeping
7 months ago
To clean and maintain guest rooms, guest corridor and service pantry to the standard set by the hotel.
- To restock service areas and pantries with linen, amenities and other service requirements.
- Housekeeping Attendants will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
- Chemicals. Organize equipment for daily tasks, including trolley, personal equipment
- Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out & kept securely.
- Clean guest rooms to Hotel standards, including making of beds, cleaning bathrooms, dusting, vacuuming, mopping.
- Replace amenities.
- Replace Bulbs that are fused.
- Rotate mattresses.
- Deliver clean linen, toweling and amenities to floors.
- Collect rubbish from floors and dispose correctly.
- Gather and remove soiled linen and other materials from the floors, including furniture and fittings as required.
- Clean and maintain corridors, service lifts, stairwells, ice machine louvers, service areas and pantries.
- Clean high areas in guest rooms.
- Respond to all guest requests.
- Make up Baby Cot (BBC)
- Report maintenance issues to Star Guest Response
- Report any odd occurrences, carpet cleaning requirements, pest infestations, etc. to Housekeeping Clerk
- Place robes into rooms according to room category.
- Maintain service ends and floor pantry.
- Dust corridor edgings and skirting boards on an on-going basis.
- Maintain knowledge of the hotel and local area.
- Provide Turn down Service if required.
- Carry out the duties of the Runner, Laundry, Linen or Public Area Attendants when required.
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Align working practices and conduct with “hotel name” Hotel and Towers Vision; consistently strive to meet and exceed the expectations of both internal and external guests.
- Undertake additional duties as requested by the Assistant Executive Housekeeper/ Executive Housekeeper and Hotel Management.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Hotel Room Attendant: 1 year (preferred)
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