Account Manager- Innovation

3 days ago

Dubai, United Arab Emirates Ipsos Full time

**JOB DESCRIPTION:
**SERVICE LINE SOLUTIONS
- Getting well versed with the Innovation service line suite of solutions - product testing, concept testing, pack testing, pricing etc.
- Have working knowledge of the solutions via on-job training, attending training sessions, e-learning sessions.
- Incorporate the same in proposals, pitches and client presentations.

Build expertise on at least 1-2 solutions.**CLIENT RELATIONSHIP
- Day-to-day client interaction throughout the project life cycle and support seniors on general client relationship and communication.
- Independently working on high quality proposals & project deliverables and finalizing the same with inputs from senior team members.

Driving general Business Development activities & initiatives for new as well as existing clients with new offerings - proposal writing, designing, project delivery**PROJECT MANAGEMENT
- Taking overall responsibility for the successful management of research projects, ensuring projects are delivered; on-time; on
- cost to the client’s satisfaction.
- Contributing and doing project management, including, (1) Clients: day-to-day interaction on project level (2) Questionnaire development: contributing to research materials with senior support and guidance (3) Operation (Fieldwork, Data Processing etc): direct day-to-day interaction on project level with internal & external stakeholders.
- Contributing to project administration viz. job book management, cost control, improving margins wherever possible.
- Ensuring consistent project quality standards according to the established processes and procedures (executing all the needed project briefings, monitoring fieldwork quality, review meetings, data review).

Proactively support senior team throughout the project, e.g.: raising issues in a timely manner and being solutions focused.**SELF MANAGEMENT & COLLABORATION
- Attending and participating in all knowledge sharing initiatives via: Intranet readings, Ipsos online trainings, Internal f2f trainings, best practices or POV shared by experts.
- Proactively seeking out opportunities for own self-development, via informal and formal learning events (e.g.: establishing a mentor, reading materials on Intranet, attending training courses etc.
- Being a proactive and effective team member. Collaborate with other team members by workload sharing.

Engage and communicate with the Client Organization team to understand expectations on projects, communicating updates, raising timely red-flags and ensure seamless execution.**FINANCE AND ADMINISTRATIVE
- Contributing and supporting the unit in achieving financial targets of the department.
- Proper costing of proposals
- Responsible on general administrative and HR compliance on personal level.

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