Receptionist
3 weeks ago
**SUMMARY**
Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed.
**KEY RESPONSIBILITIES**
- Answer and direct phone calls in a polite and friendly manner
- Welcome patients in a warm and friendly manner, and answer any questions
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a copy machine, and a computer
- Keep detailed and accurate records of patients in the file and system
- Receive deliveries; sort and distribute incoming mail
**REQUIRED EDUCATION**
High school diploma or higher educational background
**REQUIRED EXPERIENCE**
2-3 years of relevant experience in an office environment
**REQUIRED SKILLS & KNOWLEDGE**
Demonstrated ability to read, write, and speak
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent interpersonal skills
Punctual with strong attendance history
**REQUIRED COMPETENCIES & ABILITIES**
Effective Customer Service Skills
Product Knowledge
Communicate Effectively
Professional attitude and appearance
Problem Solving
**LANGUAGE SKILLS**
Arabic: ☒ Required
English: ☒ Required
**Experience**:
- receptionist: 1 year (preferred)
**Language**:
- Arabic (preferred)
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