Call Center Representative

7 months ago


Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

Addressing customer inquiries, issues, and requests with professionalism and courtesy.
- Providing accurate and timely information to resolve customer concerns.
- Demonstrating empathy and active listening to understand customer needs.
- Assisting customers with technical issues, troubleshooting, and problem resolution.
- Guiding customers through step-by-step solutions for technical problems.
- Initiating outbound calls to potential customers for sales or lead generation.
- Identifying customer needs and promoting products or services.
- Meeting or exceeding sales targets.
- Receiving and handling inbound calls from customers or prospects.
- Making outbound calls for follow-ups, surveys, or sales purposes.
- Adhering to call center metrics, such as Average Handling Time (AHT), First Call Resolution (FCR), and Service Level Agreements (SLAs).
- Efficiently documenting customer interactions in the call center system.



  • Abu Dhabi, United Arab Emirates AL FARAH GOURMET Full time

    We are looking for Call Center Representative **Job summary**:As a Call Center Representative, your responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization’s products or services. **Duties and...


  • Abu Dhabi, United Arab Emirates OVERSEAS FOR WATER Full time

    We are looking for a **Call Center Representative with UAE Expericence.** **Fluent in Arabic** - Proven experience as a **Call Center Representative** of 3 years in UAE, preferably in food trading. - Managing large amounts of inbound and outbound calls promptly. - Identifying customers’ needs, clarifying information, research every issue, and providing...


  • Abu Dhabi, United Arab Emirates AL FARAH GOURMETFOOD STORE Full time

    Al Farah Gourmet - Restaurant & Butchery We are looking for Call Center Representative **Job summary**:As a Call Center Representative, your responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization’s...


  • Abu Dhabi, United Arab Emirates Advance Care Prosthetics & Orthotics Center Full time

    Advance Care Prosthetics & Orthotics Center is seeking a **Bilingual **Customer Service Representative **fluent in English and Arabic.** Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunities! **Responsibilities**: - Handle inbound and outbound customer calls with...


  • Abu Dhabi, United Arab Emirates Al Taradi properties LLC Full time

    Company Description Al Taradi Properties is a property management company based in Abu Dhabi Emirate, United Arab Emirates. Established in 2012, we specialize in property buying, selling, and leasing, property maintenance, and legal services. Our extensive property database covers all Abu Dhabi properties, including freehold and leasehold properties in both...


  • Abu Dhabi, United Arab Emirates Central Clinic Full time

    Job Title: Call Center Representative Job Summary: Key Responsibilities: - Appointment Scheduling: - Answer inbound calls and respond to inquiries for medical, dental, and dermatological services. - Schedule, modify, and confirm patient appointments using the clinic’s scheduling system. - Patient Inquiries: - Provide detailed information about clinic...


  • Abu Dhabi, United Arab Emirates al zaabi group Full time

    **Join Our Team as a Call Center Representative (Arabic Speaking)** Are you fluent in Arabic and passionate about delivering exceptional customer service? We are seeking a dynamic individual to join our call center team as a Call Center Representative. **Responsibilities**: - Handle inbound and outbound calls in Arabic to assist customers with inquiries,...


  • Abu Dhabi, United Arab Emirates Business Umbrella Full time

    **Job description** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or...


  • Abu Dhabi, United Arab Emirates Homes Shelter Full time

    As a Real Estate Call Centre Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle inbound as well as outbound calls from clients, potential buyers, and sellers. **Key Responsibilities**: - Assist with document management, data...


  • Abu Dhabi, United Arab Emirates Central Clinic Full time

    Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...


  • Abu Dhabi, United Arab Emirates Buyutna FSM Property Management Full time

    **Position’s mission** To handle inbound and outbound calls at the Company. The Call Center Representative is accountable for the delivery of high-quality professional services in accordance with the mission, core values, and purposes of the Company. **Duties and responsibilities** - Answer inbound calls as well as assist Client who have specific...

  • Call Center Agent

    5 months ago


    Abu Dhabi, United Arab Emirates Healthline Medical group Full time

    Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

  • Call Center Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Healthline Medical group Full time

    Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

  • Call Center

    2 weeks ago


    Abu Dhabi, United Arab Emirates GRAVITY REAL ESTATE Full time

    **Position Overview**: We are seeking a motivated and friendly Call Center Representative to join our team in the real estate sector. In this role, you will be the first point of contact for clients, assisting them with inquiries, scheduling appointments, and providing information about our services and properties. **Key Responsibilities**: - Answer...


  • Abu Dhabi, United Arab Emirates Central Clinic Full time

    Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...


  • Abu Dhabi, United Arab Emirates Central Clinic Full time

    Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Call Center Representative in a Medical Center plays a pivotal role in facilitating communication between patients, healthcare providers, and other stakeholders. They are responsible for handling both inbound and...


  • Abu Dhabi, United Arab Emirates Blonde Luxury beauty lounge Full time

    **ARABIC CALL CENTER AGENT** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through...


  • Abu Dhabi, United Arab Emirates Retaj Medical Center Full time

    Job Description: Key Responsibilities: Handle incoming calls, schedule appointments, and provide accurate information to patients and visitors. Respond to customer inquiries and resolve any issues or concerns promptly and professionally. Coordinate with medical staff to ensure seamless communication and appointment scheduling. Maintain patient records and...

  • Call Center Agent

    5 months ago


    Abu Dhabi, United Arab Emirates Homes Shelter Full time

    A Call Center Representative is _in charge of answering customer calls, listening to their concerns and solving problems_. Real estate agents **work with clients to help them buy, sell or rent real estate**. Real estate agent roles and duties include interfacing with clients, acting as a go-between for buyers and sellers and performing administrative,...


  • Abu Dhabi, United Arab Emirates ميرامار لإدارة العقارات Full time

    Job Vacancy Announcement Real Estate Management Company is pleased to announce job openings for the positions of "Real Estate Agent" and "Call Center Representative", If you are looking for an excellent opportunity in the real estate management and customer service field, this is your chance! Job Requirements: Previous experience in real estate and for the...