Junior Customer Service Manager
2 weeks ago
UAE
About the role
- Coordinate and monitor supply chain operations
- Ensure premises, assets and communication ways are used effectively
- Utilize logistics IT to optimize procedures
- Plan and track the shipment of final products according to customer requirements
- Ensure shipping documents are properly filed
- Track, prioritize and route orders with our CRM tool
- Manage all important documents such as advanced shipping notice, pick slips, bills of lading etc.
- Direct the flow of packages from preparation to shipment
- Collaborate with other departments such as warehouse and purchasing in order to optimize the processes
- Ensure compliance to legal regulations and company policies
- Plan and supervise the shipments from production to the end-user
- Report to management on a regular basis
About you
- Bachelor's degree in business administration, supply chain management, information technology or other relevant field
- 1-2 years experience in customer service will be appreciated
- Excellent knowledge of MS Office (especially Excel )
- First experience with an ERP system (f.e. SAP, MS Navision/AX, etc.)
- Excellent written and spoken English skills (German or Arabic is an advantage)
- Ability to work with little supervision and track multiple processes
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
About XAL
The success story of XAL started over 30 years ago. It has been characterised by rapid growth, dynamic development and technical innovations. Today, the XAL group is an international company with 1300 employees, headquartered in Graz/Austria and 30 international subsidiaries. XAL is specialised in technical lighting solutions illuminating shops of renowned brands, modern offices and headquarters, exclusive hotels, restaurants and private homes worldwide. Every single day we challenge the limits of technical feasibility in order to create exceptional lighting solutions. We offer our employees a great scope in their roles and room for individual development and career opportunities. Let us continue our success story together.
- Various career opportunities, also international- Hard and soft skills training at XAL Academy- International company and team- Fun at team activities and events**APPLY NOW**
XAL GmbH | attn. Rabee Saleh
**XAL GmbH**, Auer-Welsbach-Gasse 36, A-8055 Graz |
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