Spa Receptionist

3 months ago


Dubai, United Arab Emirates 25hours Hotels Full time

**Company Description**
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

**COME AS YOU ARE & JOIN THE 25h TRIBE.**

How does your working day look like

As a Spa Receptionist, you will serve as the primary point of contact for our clients, setting the tone for a welcoming and serene experience from the moment they enter our facility. Your responsibilities will encompass managing bookings, addressing client inquiries, and ensuring the efficient execution of daily operations to optimize the overall guest experience. This role demands a high level of professionalism in greeting clients, disseminating information on services and products, and addressing any client needs or queries. Additional responsibilities include managing reservations, confirming appointments, and providing guidance to clients. You will also play a pivotal role in overseeing the spa’s operational flow, from coordinating treatment schedules to maintaining inventory levels.
- Deliver exceptional client service by greeting and assisting clients with a professional and welcoming demeanour.
- Efficiently manage and coordinate appointment bookings, cancellations, and rescheduling to maximize operational efficiency.
- Ensure the reception area is meticulously maintained, contributing to an optimal client experience.
- Oversee payment processing, transaction management, and cash register operations with accuracy and integrity.
- Collaborate with spa therapists and management to ensure seamless service delivery and client satisfaction.
- Proactively address and resolve client concerns or issues, ensuring a positive resolution in line with company standards.
- Monitor inventory levels and coordinate supply orders to ensure the spa is adequately stocked at all times.
- Uphold a professional appearance and demonstrate a strong commitment to delivering exceptional customer service.
- Drive upsell opportunities in the lobby and pool areas.
- Role involves extended periods of standing and walking.
- Has a passion for engaging with clients and brings a unique, dynamic personality to the role.

**Qualifications**
Your personality counts more than your CV
- Proven experience in a receptionist or customer service role, ideally within the spa or hospitality industry.
- Strong communication and interpersonal skills, with the ability to engage effectively with clients.
- Proficiency in Microsoft Office Suite and standard office equipment.
- Fluency in English is required; proficiency in additional languages is an asset.
- Ability to manage multiple tasks in a dynamic, fast-paced environment.
- Excellent organizational skills and attention to detail.

**Additional Information** What’s in it for you **
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...


  • Spa Receptionist

    3 months ago


    Dubai, United Arab Emirates Dreamworks Spa Full time

    Are you a friendly and organized individual with a passion for delivering exceptional customer service? We are currently seeking a talented Spa Receptionist to join our team at Dreamworks Spas. As a Spa Receptionist, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they step into our...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates Divine Luxury Spa Full time

    Greet and welcome spa clients in a friendly and professional manner - Schedule appointments and manage the spa's booking system - Assist clients in selecting appropriate spa services and packages - Answer phone calls, respond to inquiries, and provide information about the spa's offerings - Maintain cleanliness and organization of the spa reception area -...


  • Dubai, United Arab Emirates Versailles Spa Full time

    Key Duties and Responsibilities: - Greet guests warmly as they enter the spa. - Check guests in and out of their appointments efficiently. - Schedule and confirm appointments via phone or in-person. - Maintain the appointment book or software with accurate and up-to-date information. - Provide information about spa services, treatments, and products. -...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates Essence Healing Spa Full time

    Female, - Excellent in Customer service - Spa Receptionist is advantage - Welcoming, Receiving and answering Visitors - Manage incoming and outgoing calls - Setting appointments - Multitasking - Knowledge in excel - Knowledge in social media - Excellent written and verbal communication - Strong and good personality **Job Types**: Full-time,...


  • Dubai, United Arab Emirates CHI NAIL SPA Full time

    Female Spa Receptionist - At least 2 years of experience in the same field at Dubai - Knowledge on Fresha system is a plus - Must be detail-oriented and have the ability to multi-task. - Must have enthusiasm and possess excellent customer service skills. - Excellent communication and interpersonal skills - Customer-focused - Active listener - Enjoy working...


  • Dubai, United Arab Emirates SPA In The Palm Jumeirah Full time

    Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance. - Greet members and Guests in a friendly and efficient manner. - Escort Guest as required. - Knowledgeable about all aspects of treatments and the facility. - Knowledgeable in a spa therapy - Provide information and literature about facility in person and...


  • Dubai, United Arab Emirates Katrin Spa Full time

    Effective multitasking and a unique ability to handle the unexpected are essential qualifications for the position. Key Responsibilities: Greet and welcome clients as they arrive at the salon, ensuring a warm and friendly atmosphere. Manage and coordinate client appointments, both in-person and over the phone, using the salon's booking software. Address...

  • Receptionist

    5 months ago


    Dubai, United Arab Emirates Bianco spa Full time

    Bianco Spa is hiring a clever receptionist with good experience ONLY LADIES **Salary**: AED2,500.00 - AED4,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Experience**: - receptionist: 2 years (preferred) **Language**: - ENGLISH (preferred)


  • Dubai, United Arab Emirates SensAsia Urban Spa Full time

    **SCOPE** Our Spa Receptionists / Customer Experience Officers are responsible for managing and organizing the reception area, delivering the highest standards of customer service and creating an atmosphere that is warm and welcoming, reflective of the positive image of the Company. It is critical that CEO’s are able to establish interpersonal...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates HOUSE OF ENSPA Full time

    The Spa Receptionist is responsible for greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. **Duties and Responsibilities**: - Properly open and close spa each day according to Standard...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates IZIL Cosmetics Trading LLC Full time

    **Our Luxurious Spa is hiring a well-experienced Spa receptionist in Dubai Mall.** Greet customers and confirm their reserved treatments or services. - Provide guidance to clients on the procedures at the spa. - Answer telephone calls and provide accurate information to clients. - Keep the reception area clean and conducive for clients as they wait for...

  • Spa Receptionist

    7 months ago


    Dubai, United Arab Emirates Hilton Full time

    A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. **What will I be doing?** As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates izil cosmetics industries LLC Full time

    **Our Luxurious 5 star Spa is hiring for Spa receptionist for Dubai Mall.** Greet customers and confirm their reserved treatments or services. - Provide guidance to clients on the procedures at the spa. - Answer telephone calls and provide accurate information to clients. - Keep the reception area clean and conducive for clients as they wait for their turn...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates HOUSE OF ENSPA Full time

    **Job description** The Spa Receptionist is responsible for greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. **Duties and Responsibilities**: - Properly open and close spa each day...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates MKK Quick Registration Full time

    **Salary: dhs 3,500 to 4,000/-** **Job Location: Business Bay** **Responsibilities**: - Ensuring that all spa treatments are performed in a safe manner, by following established procedures and guidelines - Explaining spa services and products to customers in order to help them make informed decisions about their treatments - Interacting with clients...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates MBS Investments Full time

    The Spa Front Desk Receptionist is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. Additionally assists with transitional...

  • Spa Manager

    2 months ago


    Dubai, United Arab Emirates Dreamworks Spa Full time

    **Operational Management**: - Oversee the daily operations of the spa, including front desk, therapy rooms, and relaxation areas. - Ensure all spa areas are clean, well-maintained, and adhere to health and safety regulations. - Monitor inventory levels of spa supplies and products, and coordinate with suppliers for timely replenishment. **Team Leadership...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates Yinyang group Full time

    Position Requirements -_**Female**_ **MUST BE FROM PHILIPPINES.** - At least 32 years old. - Must be detail-oriented and have ability to multi-task - Ability to be efficient and productive in a luxury, fast-paced environment. - Must have enthusiasm and possess excellent customer service skills and must be active and possess positive energy. - Enjoy working...

  • Spa Receptionist

    5 months ago


    Dubai, United Arab Emirates Al Jawhara Garden Hotel Full time

    This position encompasses three roles - spa desk, telephone appointment booking and spa host. - Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance. - Escort guest as required and Ensure smooth operation of reception - Knowledgeable about all aspects of treatments and the facility. Qualifications: Basic...


  • Dubai, United Arab Emirates Anjana Spa Rixos The Palm Dubai Full time

    We are looking for female spa receptionist Russian Speaking only. Interested employees should be: - hard working - Friendly with costumers - Professional - Keen to learn and know more - Loyal to the workplace - Good In Sales salary: **Salary**: From AED3,000.00 per month plus commission from the total revenue. - 8 hours work with 1-hour break. - 1 day off...