Spa Receptionist

7 months ago


Dubai, United Arab Emirates Yinyang group Full time

Position Requirements -_**Female**_ **MUST BE FROM PHILIPPINES.**
- At least 32 years old.
- Must be detail-oriented and have ability to multi-task
- Ability to be efficient and productive in a luxury, fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills and must be active and possess positive energy.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening and computer skills.
- Must be a team player.
- Must have weekend availability.

Duties and Responsibilities:

- Properly open and close spa each day according to Standard Operating Procedures.
- Accurately book, change and cancel spa appointments
- Acknowledge and greet everyone who enters and leaves the spa
- Ensure that the check-in, check-out and payment process is handled in accordance with company policy
- Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation
- Utilize spa computers with skill and proficiency; document guest information in electronic record as directed
- Familiarity with Spa Booking Software's
- Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests.
- Handle guests’ questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all guest matters in accordance with company policy
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Maintain a clean; safe, fully stocked and well organized work area.
- Must be able to work without constant direct supervision and remain at assigned post for extended periods of time
- Maintain a positive attitude and contribute toward a quality work environment.
- Assist in all areas of spa operation as requested by management.

**Job Types**: Full-time, Permanent

**Salary**: From AED3,000.00 per month

Application Question(s):

- What is your current visa status?

**Experience**:

- Receptionist: 2 years (preferred)

**Job Types**: Full-time, Permanent

**Salary**: AED2,500.00 - AED3,000.00 per month

Application Question(s):

- Are you from Philippines?

**Experience**:

- receptionist: 1 year (required)

**Language**:

- ENGLISH (preferred)

Ability to Relocate:

- Dubai: Relocate before starting work (required)

Willingness to travel:

- 100% (preferred)


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