Sales Supervisor

7 months ago


Dubai, United Arab Emirates Car Mart EST Full time

We are Car Mart Est. We are a wholesaler of auto accessories and car care products in the UAE. Our company was founded in 1984 and our sales network reaches the Middle East and Africa.

We are looking for a dynamic Sales Supervisor (Indoor Sales)

**Responsibilities**:

- Understand customer needs and offer solutions and support
- Organize and coordinate sales representatives' schedules
- Research potential leads from business directories, web searches, or digital resources
- Train new sales representatives
- Receive and report on all sales leads
- Supervise sales representatives and assistants
- Answer potential customer questions and follow-up call questions
- Work with the sales team when closing sales
- Track weekly, monthly, and quarterly performance and sales metrics
- Meet all sales quotas and goals
- Assist sales representatives and team to meet and exceed goals

**Requirements**:

- High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred
- 2 years' of experience in customer support, client services, sales, or a related field
- Demonstrated and proven sales results
- Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
- Focused on customer service
- Excellent communication skills
- Persuasive and goal-oriented
- In-depth understanding of company services and its position in the market
- Excellent customer care and focus; ability to assess customers' needs and provide correct answers, paths, troubleshooting, or methods for a positive customer experience
- Ability to multitask, prioritize, and manage time efficiently

**Experience**:

- management: 1 year (preferred)

**Language**:

- English, Hindi, Arabic (preferred)


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