Front Office Executive

2 months ago

Ras alKhaimah, United Arab Emirates Talent Pal Full time

Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception.
- Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic.
- Answer incoming calls within the first three rings and respond appropriately to the customer’s queries.
- Assist patients in scheduling appointments with the requested doctor. In case, if the requested doctor is not available at your centre ensure to help the patient schedule an appointment by coordinating with the centre where the doctor is available.
- Register patients according to clinic policies & protocols.
- If visitor, guide them accordingly to the Admin Manager.
- Assist patients to complete all necessary forms and documentation including medical insurance forms.
- Provide OPD token & guide them to proper department.
- Provide proper information to patient queries, inform them if any delay and about clinic guidelines if required.
- Recognize, document, and alert the Centre Manager of trends in customer calls.
- Identify and escalate issues if any to the Centre Manager.
- Document all call information according to standard operating procedures.
- Complete call logs and reports
- Promotion of Service: You will be instructed by your Manager to call all our patients from the database and promote the said promotion service available at your centre.
- Ensure reception area is tidy and presentable with all necessary stationery and materials (e.g : pens, forms, brochures, doctor’s duty schedule plan etc
- Order front office supplies and keep inventory of stock.
- Safeguard patient privacy and confidentiality.
- Perform other clerical receptionist duties such as filing, photocopying, faxing or as assigned by your supervisor. Marketing: Tele-marketing should be done as and when required.
- EDUCATION: Education requires graduation from an accredited University in any discipline
- EXPERIENCE: Work requires a minimum of one year of administrative in customer focused Environment experience
- QUALIFICATION: Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills and Patient focused; service oriented; patient & understanding.
- Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
- Reliable, punctual, dependable, and responsive.
- Excellent command of oral and written English. Arabic language desirable but not essential.

This job has been sourced from an external job board.

  • Front Office Executive with Social Media Marketing

    5 months ago

    Ras al-Khaimah, United Arab Emirates Reliance HR Consultancy Full time

    **About the job Front office executive with Social Media Marketing Expertise**: **Primary Responsibilities**: Greet and welcome guests and visitors. Ensure reception area, pantry and office premises are tidy and presentable. Receive, sort, and distribute daily mail/deliveries. **Social Media Responsblities**: Oversee all the company's social media...

  • Front Office Social Media Executive

    6 months ago

    Ras al-Khaimah, United Arab Emirates Reliance HR Consultancy Full time

    Social Media Executive required with hands-on experience with SEO/SEM, Google Analytics and handling Social Media Accounts Front Office Responsibilities: Greet and welcome guests and visitors. **Social Media Responsblities**: Oversee all the company's social media accounts. Manage and improve online content, considering SEO and Google Analytics. Good...

  • Front Office Manager

    5 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

  • Front Office Manager

    5 months ago

    Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Front Office Executive

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...

  • Front Office Executive

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...

  • Assistant Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...

  • Assistant Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...

  • Front Office Manager

    5 months ago

    Ras al-Khaimah, United Arab Emirates Apt Resources Full time

    **FRONT OFFICE MANAGER**: **Job ID **:3045 **Location **:RAK- United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 8,500.00 - 9,000.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description:

  • Assistant Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Front Office Executive

    2 months ago

    Ras al-Khaimah, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...

  • Front Office Intern

    3 months ago

    Ras al-Khaimah, United Arab Emirates RMC Asia Full time

    **DETAILS** - **Host**: A 5-Star Resort by Accor - **Destination**:Ras Al Khaimah, United Arab Emirates - **Department**:Front Office - **Program**: Hospitality & Business Internship - **Duration**: 12 months - **Intake**: Immediately **FRONT OFFICE - RESPONSIBILITIES** - Greeting guests upon arrival and making them feel welcome - Performing and...

  • Front Office Shift Leader

    3 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Shift Leader A Front Office Shift Leader assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Shift Leader, you will assist in daily Front Office operations and work with customers and Guests to serve...

  • Front Office Associate

    5 months ago

    Ras al-Khaimah, United Arab Emirates Apt Resources Full time

    **FRONT OFFICE ASSOCIATE**: **Job ID **:3053 **Location **:RAK- United Arab Emirates **Industry **:Restaurants / Catering **Functional Area **:Front Office / Reception AED 2,800.00 - 2,900.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description: - Job Description will be as the designation says in one of our...

  • Front Office Assistant

    5 months ago

    Ras al-Khaimah, United Arab Emirates Guardian Glass Full time

    **Your Job** Front office Assistance **Our Team** Ensure all admin service provider is well with our company policy and compliance. Work with our suppliers (security/caterer/ cleaning company / transportation and rent car to improve their services to insure they are aligning with our rules & regulations to keep our premises in safe. **What You Will...

  • Front Office Associate

    5 months ago

    Ras al-Khaimah, United Arab Emirates Apt Resources Full time

    **FRONT OFFICE ASSOCIATE - ARABIC SPEAKING**: **Job ID **:3024 **Location **:RAK- United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,000.00 - 2,900.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description: - As a Front Office Associate you will be...

  • Front Office Supervisor

    5 months ago

    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Front Office Supervisor

    3 months ago

    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. - To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. - To control that the arrival lists are updated, transportation...

  • Front Office Agent

    1 month ago

    Ras Al Khaimah, United Arab Emirates Waldorf Astoria Ras Al Khaimah Full time

    DescriptionThe Front Office Agent is responsible for managing the first and last impressions of our Guests. What will I be doing?The Front Office Agent is responsible for managing the first and last impressions of our Guests, therefore, must perform the following tasks to the highest standards: Ensure efficient guest check-in/out and complete required audit...

  • Front Office Supervisor

    7 months ago

    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Job Description**: - To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. - To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. - To control that the arrival lists are...