Avp - Cards Portfolio Manager

2 days ago


Dubai, United Arab Emirates Citi Full time

Support in growing and optimizing performance of the UAE Cards Portfolio
- Manage and optimize various portfolio programs / initiatives
- Support in identifying areas of growth & efficiency

**Responsibilities**:

- Manage and optimize portfolio programs / initiatives such as Instalment products (e.g. Loan on Card, Transaction EPP, Statement EPP), Balance Transfer, Citi PayAll, Insurance cross-sell
- Support in development & implementation of new actions to enhance profitability of the above-mentioned programs
- Support financial planning and performance tracking of the above portfolio programs
- Support development of digital capability and adoption for various portfolio programs
- Support setting of sales targets and work with portfolio sales & service teams to optimize front-line performance
- Support enhancement of customer contact strategy to optimize commercial performance and improve customer experience
- Partner with Risk to identify & implement expansion opportunities within risk appetite
- Work with the analytics team to define key metrics / dashboards to support business management
- Work with Technology on all required technology aspects of portfolio campaigns / programs, including UAT, test preparation and execution
- Support planning and execution of adhoc projects / initiatives as required
- Manage / support new products or other existing portfolio programs as required
- Ensure compliance with Legal and Regulatory requirements, procedures and controls

**Qualifications**:

- Bachelor’s degree/University degree. Master’s degree preferred
- 5+ years of relevant experience
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills
- Knowledge of marketing, credit, acquisitions, product development, portfolio management and/or analytics
- Ability to work unsupervised and adjust priorities quickly
- Ability to work under pressure and manage deadlines or unexpected changes
- Commercial acumen & ability to convert insight into real-life profitable solutions
- Consistently demonstrates clear and concise written and verbal communication
- In-depth knowledge of cards business processes (operations, risk, IT) preferred

**Education**:

- Bachelor’s degree/University degree. Master’s degree preferred
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


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