Arabic Speaking Front Office Associate

2 days ago


Ras alKhaimah, United Arab Emirates Stallion HR Solutions Full time

**Job Purpose - **Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money to change, room blocking and inventory, guest check-in, room transfers, and another guest requirement.

Key Accountabilities
- Register and room all guest arrivals according to established procedures
- Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
- Maintain cashier float and ensure accurate daily report of all money received at end of the Shift.
- Cash hotel guests' personal and travelers’ vouchers and assist with currency exchange
- Keep abreast of all modifications to accounting policies and procedures Attend to guests' request at all times
- Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
- Attend to guest's complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
- Ensure that the guests depart the hotel with a positive impression of hotel service
- Perform the audit balances and prepare all reports for audit in an orderly fashion
- When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
- Maintain comprehensive knowledge of standard reservation procedures Maintain exemplary department standards of behavior and appearance and attitude
- Ensure front desk work area is kept clean and in an orderly state at all times
- Is fully aware of the Credit policy and adhere to policies and procedures Upsells the hotel to guests whenever the opportunity arises.
- Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
- Blocks and pre-registers rooms according to reservation requests. \ Blocks rooms for arriving guests according to set procedures.
- Makes and follows through room-rate-name changes.
- Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
- Types all pre-registered and NSR key envelopes prior to guest arrival. Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
- Attends to every guest requests the best way possible. Keeps informed of the hotel’s emergency procedures.
- Checks supplies weekly in the work area and requisitions accordingly. Keeps updated on the system operation and procedures.
- Performs other duties as may be assigned from time to time.
- Updates the Guest experience software with the requisite details.
- Perform related duties and special projects assigned by Supervisor and manager.

**Education**
Minimum Diploma in any discipline. Bachelor’s degree in Hotel Management / Course in Hotel Management preferred.

**Job Experience**
- 1-2 years’ experience in the service / hospitality industry Others
- Excellent interpersonal and communication skills.
- Speak, Read and Write English

**Job Types**: Full-time, Permanent

**Salary**: AED2,500.00 - AED2,800.00 per month

Application Question(s):

- Have you performed check-in, check out, and room change procedures and ensure all data are accurately entered into the hotel system?
- have you performed the audit balances and prepared all reports for audit in an orderly fashion?
- What is your visa status?
- Are you willing to accept offers of a 2800 salary + Food and monthly Bonus?

**Experience**:

- Hospitality Industry: 2 years (preferred)



  • Ras al-Khaimah, United Arab Emirates Total Techno Full time

    **Job Summary** **Key Responsibilities** - **Reception and Front Desk Duties**: - Welcome and greet patients with a warm and professional demeanor. - Answer phone calls, schedule appointments, and manage patient inquiries in Arabic and English. - **Patient Management**: - Maintain patient records, verify appointments, and ensure smooth clinic...

  • Salon Receptionist

    4 months ago


    Ras al-Khaimah, United Arab Emirates NAILS THE MODERN MANICURE STUDIO Full time

    We are seeking a Female Arabic-speaking in Ras Al Khaimah who wants to join Nails company! Key Responsibilities: 1. Front Desk Management - Greet and welcome visitors, clients, and employees in a professional and friendly manner. - Manage the front desk area, ensuring it is clean, organized, and welcoming. 2. Telephone and Communication - Answer, screen,...


  • Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time

    **About Us** **Responsibilities** - Proficiently handle all front desk tasks using the **Opera system**, including reservations, check-ins, and check-outs. - Ensure seamless management of **reservations** and **revenue** through effective updates in the system and adherence to pricing strategies. - Respond promptly to guest requests, inquiries, and...

  • Office Assistant

    3 months ago


    Ras al-Khaimah, United Arab Emirates Copier Tech Office Equipments L.L.C Full time

    Stock keeping - Preparing various reports and reporting it to the manager. - Handling in store sales - Assisting the customer in picking the right product. - Knowledge in using accounting software basic - Must have knowledge in making various entries such as purchase entry etc. - Must have knowledge to file the Tax Return - Must take reports of the lease...

  • Front Office Intern

    4 months ago


    Ras al-Khaimah, United Arab Emirates RMC Asia Full time

    **DETAILS** - **Host**: A 5-Star Resort by Accor - **Destination**:Ras Al Khaimah, United Arab Emirates - **Department**:Front Office - **Program**: Hospitality & Business Internship - **Duration**: 12 months - **Intake**: Immediately **FRONT OFFICE - RESPONSIBILITIES** - Greeting guests upon arrival and making them feel welcome - Performing and...

  • Front Office Manager

    7 months ago


    Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems...

  • Front Office Manager

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

  • Front Office Manager

    7 months ago


    Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Ras al-Khaimah, United Arab Emirates Accor HQ Full time

    Assistant Front Office Manager Ready for a career move and be part of the amazing team? We are looking for a new talent to play a vital role in our Front Office department working alongside a fantastic team. What is in it for you: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...


  • Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time

    **Job Description - Front Desk Representative** **Title**: Front Desk Representative **Department**: Hospitality **Reports to**: Hospitality Manager We are looking for an experienced Hotel Front Desk Representative with pleasing personality to undertake all reception and related clerical duties. You will be the “face” of the company for all guests...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...


  • Ras al-Khaimah, United Arab Emirates Medical Center in Ras Al-Khaimah Full time

    A High-end Arabic Medical Center is looking for a front Desk Executive for Dermatology & Cosmetology department, preferly Arabic speaking female, with minimum 2 to 3 years similar live experience in UAE. - Good personality and go getter attitude will be added advantage. - presentable and with fine manners. - Ras Al Khaimah or Neraby residents are...


  • Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Shift Leader A Front Office Shift Leader assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Shift Leader, you will assist in daily Front Office operations and work with customers and Guests to serve...

  • Front Office Assistant

    7 months ago


    Ras al-Khaimah, United Arab Emirates Talent Pal Full time

    **Your Job** Front office Assistance **Our Team** Ensure all admin service provider is well with our company policy and compliance. Work with our suppliers (security/caterer/ cleaning company / transportation and rent car to improve their services to insure they are aligning with our rules & regulations to keep our premises in safe. **What You Will...


  • Ras al-Khaimah, United Arab Emirates RAK Medical & Health Sciences University Full time

    Preferred maximum age limit - 30 years. UAE nationals/Emiratis would be preferred. **The Office of HR, RAK-MHSU** **P.O. Box 11172, RAK, UAE** **Salary**: From AED5,000.00 per month Ability to commute/relocate: - Ras al-Khaimah: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Are you Emirati/UAE...


  • Ras al-Khaimah, United Arab Emirates Glass & Stone Properties LLC Full time

    Looking For **Front Office Receptionists **in a resort at RAK. **Duties**: allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office **Salary**: AED2,000.00 - AED2,500.00 per month **Language**: - English (required)

  • Front Office Executive

    8 months ago


    Al Rigga, United Arab Emirates Howard Johnson Plaza By Wyndham Full time

    A well established Group of Hotels are looking to hire a Front office Associates on immediate basis. **Job Types**: Full-time, Permanent

  • Front Office Executive

    4 months ago


    Ras al-Khaimah, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...