Salon Receptionist

3 months ago

Ras alKhaimah, United Arab Emirates NAILS THE MODERN MANICURE STUDIO Full time

We are seeking a Female Arabic-speaking in Ras Al Khaimah who wants to join Nails company

Key Responsibilities:
1. Front Desk Management
- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Manage the front desk area, ensuring it is clean, organized, and welcoming.

2. Telephone and Communication
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.

3. Appointment Scheduling and Management
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Maintain and update calendars for staff and management as required.
- Confirm appointments and manage any changes or cancellations.

4. Administrative Support
- Provide administrative support to other departments, including data entry, filing, and document preparation.
- Assist with office supplies inventory and reorder as necessary.
- Prepare and distribute internal communications, memos, and notices.

5. Client and Visitor Assistance
- Assist clients and visitors with their needs, including providing directions and information about the organization.
- Manage visitor logs and issue visitor badges as required.

6. Records and Documentation
- Maintain accurate records of appointments, visitor logs, and other relevant documentation.
- Handle confidential information with discretion and maintain data security.

7. Customer Service
- Address and resolve client and visitor concerns or issues promptly and professionally.
- Ensure a high level of customer satisfaction through excellent service.

8. Emergency Procedures
- Be familiar with and follow emergency procedures, including evacuation plans and safety protocols.
- Handle emergencies calmly and effectively, alerting appropriate personnel as needed.

9. Office Coordination
- Coordinate with other office staff to ensure smooth operations and effective communication across departments.
- Assist in organizing office events and meetings, including catering and logistics.

10. Professional Development
- Stay updated on company policies, procedures, and services to provide accurate information to clients and visitors.
- Participate in training and development opportunities to enhance skills and efficiency.

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