Female Customer Support
4 months ago
MNR Real Estate is looking for an experienced admin to join immediately:
**Job Description**:
Key Responsibilities:
- Client Communication & Query Resolution:
- Address and resolve customer complaints or issues in a professional and timely manner.
- Provide clients with accurate product/service information and ensure a positive experience.
- Provide ongoing support to team members by addressing escalated client problems.
- Share feedback from customers to help improve processes and services.
Project Management:
- Organize and manage multiple customer support projects with a structured, strategic approach.
- Coordinate between various teams to ensure alignment on project goals and deliverables.
Continuous Improvement:
- Monitor customer feedback and identify patterns in issues or suggestions for product/service improvements.
- Participate in continuous learning and development opportunities to improve customer support skills and knowledge of the company’s offerings.
Skills & Qualifications:
- Strong communication skills, both written and verbal, with the ability to explain complex issues clearly.
- Proven experience in a customer support role, handling client queries and resolving complaints.
- Ability to manage multiple projects and prioritize tasks effectively.
- Problem-solving skills with a focus on creating solutions.
- A strategic mindset with attention to detail and organization.
- Team-oriented attitude and ability to collaborate across departments.
Knowledge of project management principles or certifications in related fields.
Why Join Us:
Opportunity to work in a dynamic and fast-paced environment.
Be part of a supportive and collaborative team.
Professional growth opportunities with access to ongoing training.
Work on exciting projects that directly impact client success.
Pay: AED2,000.00 - AED3,500.00 per month
Application Deadline: 27/09/2024
**Benefits**:
Company provides Visas, Medical Insurance, and other benefits as per labour law.
Pay: AED2,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you proficient in using Excel?
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