Corporate Account Manager

1 week ago


Dubai, United Arab Emirates Unifonic Full time

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.

**Corporate Account Manager**

The responsibilities of the Corporate Account Manager include but are not limited to:

- Develop business relationships to expand the company’s customer base and build new business relationships and report pertinent data.
- Create exceptional sales pitches to prospective clients.
- Penetrate all targeted accounts and radiate sales from within the client base.
- Identify key decision-makers within the targeted leads and facilitate meetings to begin the sales process.
- Meet the monthly targets determined by sales management.
- Keep clients up to date with the latest products and sales information; renew contracts with clients at set time intervals and maintain clear client sale records in the database.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Work with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.
- Develop cooperative closing strategy and tactics with sales management.
- Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.
- Established customer and partner contacts in the UAE across enterprise accounts (C-Level of Senior level connections).
- Strong sales track record, coupled with strong leadership skills.
- Excellent account development, lead generation, qualification, and deal closing skills.
- Bachelor's degree in Information Technology, Business Administration, or other related fields.
- Excellent business acumen with account management skills that involve acting as a client trusted advisor/advocate.
- Strong understanding of typical sales cycle methodologies that can be put in action to quickly identify opportunities and set priorities.
- Ability to forecast deals accurately and identify red flags early on in sales cycles and address them.
- Outstanding influencing and negotiation skills.
- Experience in unified collaboration solutions is a plus.
- Experience in selling SaaS and cloud services is a plus.
- Ability to work collaboratively with internal stakeholders in the business to support on key deals
- Fluent in English with excellent writing and presentation skills. Arabic would be an advantage,



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