Call Center Representative
2 months ago
We are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers.
**Call Center Representative duties and responsibilities**
- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, give your best to clarify information
- Research every issue and provide solutions to them
- Recognize opportunities to upsell our products and services
- Follow our company's communication “scripts”
- Keep records of all conversations in our call center database in a comprehensible way
- When assigned, attend educational seminars
- Build strong relationships with customers
- Follow our customer engagement strategy
- Meet qualitative and quantitative targets
**Job Types**: Full-time, Permanent
Pay: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Al Qusais: Reliably commute or planning to relocate before starting work (required)
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