Patient Relation/call Center

3 weeks ago


Al Barsha, United Arab Emirates Call My Doctor Health Care LLC Full time

Company Overview:
Call My Doctor is a leading provider of home healthcare services in Dubai, dedicated to delivering high-quality medical care to patients in the comfort of their own homes. Our team consists of skilled healthcare professionals committed to improving the well-being and quality of life of our clients.
- Respond to incoming calls from patients and provide medical advice and assistance based on their health-related queries.
- Assess the patient's symptoms and medical history and provide guidance on appropriate medical care.
- Provide information on medical procedures, medications, and treatment options.
- Schedule appointments and Manage patient files and maintain accurate and detailed records of all communication with patients.
- Maintain accurate and detailed patient records, including medical history, symptoms, and advice provided.
- Collaborate with other healthcare professionals, including physicians and nurses, to ensure the best possible patient care.
- Performing a variety of clerical duties, receiving sorting, distributing mail, sending out mailings, organizing correspondence, reports, and other documents.
- Adhere to all relevant legal, ethical, and professional guidelines.
- Ensure all standard protocols set by the organization are maintained.
- Meet performance targets, including call quality, call volume, and patient satisfaction.

Qualifications:
1. Bachelor's degree in Medical Field with minimum 2 years experience in same role

2. Fluency in English; proficiency in Arabic is a plus.


  • A Call Center Agent

    4 weeks ago


    Al-Ayn, United Arab Emirates EMIRATES CONFIDENTY MEDICAL CENTER Full time

    We are seeking a highly motivated and skilled Call Center Agent to join our medical center's customer service team. As a Call Center Agent, you will be responsible for providing excellent customer service to patients and their families, and for assisting them with their medical needs. You will be the first point of contact for patients, and will play a...


  • Al Barsha, United Arab Emirates Yummy Junction International ( Malak Al Tawouk Rest. ) Full time

    The Call Center Supervisor of MAT oversee the daily operations of the call center and aiming for maximum efficiency and cost-effectiveness of the team, coaching them to cultivate their knowledge and skills to provide excellent service to the customers. He/she must ensure that technology is utilized to a maximum and that staff are well-organized and...

  • Call Center

    4 weeks ago


    Al-Ayn, United Arab Emirates Cure Plus Medical Center LLC Full time

    **QUALIFICATIONS**: - At least 1 year of experience in Multi-specialized Center or Hospital as a Call Center Operator; - Residence under family/spouse sponsorship; - Immediate joiner; - Able to speak Arabic fluently; **Salary**: AED1.00 - AED2.00 per month Application Question(s): - Are able to join immediately - Are you under spouse/family visa - Are...

  • Call Center Clerk

    7 days ago


    Al-Ayn, United Arab Emirates Kanad Hospital Full time

    Position at Kanad Hospital_ Requirements**:_FEMALES ONLY_** - Education: Diploma/degree holder preferably in administration - Experience: At least 2 years of experience in a related field preferably Hospital settings. - Languages**:Arabic and English fluency required. Pashtu preferred** **Responsibilities**: - Provide patients with appointments and other...


  • Al Qusais, United Arab Emirates Innovation Connects FZ LLC. Full time

    We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. **Call Center Representative duties and responsibilities** - Manage inbound and outbound customer calls in a timely manner - Identify customers’ needs and wants, give your...

  • Patient Coordinator

    4 weeks ago


    Al-Ayn, United Arab Emirates Orthoplus Bone and Joint Center Full time

    **Job description** We are looking for a Female 'Patient Coordinator' for our medical center in Al Ain. Her responsibilities include a) Serves patients by greeting and helping them, scheduling appointments, and maintaining records; b) Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by...

  • Call Center

    3 weeks ago


    Al Ain, United Arab Emirates Dautom Full time

    Dautom Company Introduction: Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence we empower businesses to bolster their IT teams with toptier talent. Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a...

  • Call Center Agent

    4 days ago


    Al Rigga, United Arab Emirates Sushi nations Full time

    call center agent follow up deliveries **Salary**: From AED2,500.00 per month

  • Patient Experience

    3 weeks ago


    Al-Ayn, United Arab Emirates Cure Plus Medical Center LLC Full time

    **QUALIFICATIONS**: - minimum 2 years experience in medical as Patient Experience Clerk; - Arabic speaker; - Able to join immediately; - Residing or willing to relocate to Al Ain. **Salary**: AED1.00 - AED2.00 per month Application Question(s): - Are you able to join immediately - Are you residing or willing to relocate to Al Ain **Experience**: -...


  • Al Quoz, United Arab Emirates AZ CARS AE Full time

    **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...


  • Al-Ayn, United Arab Emirates Bright Smile Medical Center Full time

    Hiring full-time **GP General / Specialist Dentist with Implant Privilege** for Bright Smile Medical center in Alain, which is one of the biggest modern Medical facilities in Al Ain with 30 active treatment rooms and 24 full-time Dentist with huge daily patients flow in very busy and fast-expanding specialized Medical Center. **All Abu Dhabi Health...


  • Al Barsha, United Arab Emirates ekar Full time

    About ekar ekar Mobility with an innovative car sharing and Subscription service. The Middle East’s first and largest self-drive mobility company, ekar provides users with on-demand access to a network of thousands of carshare and subscription leasing vehicles within its ‘Self-Drive Super App’. ekar’s vision is to improve the way people consume...


  • Al-Ayn, United Arab Emirates Bright Smile Medical Center Full time

    **Appealing Salary Package with incentives for full time Oral and maxillofacial surgery specialists** needed for Bright Smile Medical center in Alain, which is one of the **biggest modern Dental facilities in Al Ain **with 25 active treatment rooms and **23 full-time Dentist** all referring their daily patients to our specialists with hundreds active cases...

  • Call Center

    3 weeks ago


    Al Ain, United Arab Emirates Dautom Full time

    Dautom CompanyIntroduction: Dautom is aprominent name across the globe in IT consulting services. With arelentless commitment to innovation and excellence we empowerbusinesses to bolster their IT teams with toptier talent.Our greatest asset is our talented team of ITprofessionals. Our journey towards becoming an employer of choicehas been built on a...


  • Al-Ayn, United Arab Emirates Bright Smile Medical Center Full time

    Hiring full-time **Dental Oral Surgeon with** **Implant Experience** for Bright Smile Medical center in Alain, which is one of the biggest modern Medical facilities in Al Ain with 23 active treatment rooms and 18 full-time Dentist with huge daily patients flow in very busy and fast-expanding Medical Center. All Abu Dhabi Health Authority license holders...


  • Al Barsha, United Arab Emirates Prestige Full time

    We are looking for a LADY with Good English Speaking ability for our Clinic. Monthly fix salary plus COMMISSION Should have UAE Experience and know about computer skills Should also have Good Communication Skills to speak with our Customers **Salary**: From AED3,000.00 per month


  • Al Barsha, United Arab Emirates Prestige Full time

    We are looking for a LADY with Good English Speaking ability for our Clinic. Should have UAE Experience and know about computer skills Should also have Good Communication Skills to speak with our Customers **Salary**: From AED2,500.00 per month


  • Al Barsha, United Arab Emirates Prestige Full time

    We are looking for a LADY with Good English Speaking ability for our Clinic. Should have UAE Experience and know about computer skills Should also have Good Communication Skills to speak with our Customers **Salary**: AED2,000.00 - AED2,500.00 per month

  • Medical Translator

    4 weeks ago


    Al-Ayn, United Arab Emirates Ultra Medical Center Full time

    1. Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language. 2. Assists in translating medical text from English/Arabic on behalf of internal and external customers; may translate patient education information as specifically requested. 3. Establishes and...


  • Al Barsha, United Arab Emirates Dental Hub Full time

    The Clinic receptionist is responsible for receiving patients in the clinics and answering the call and inquiries. Job Duties - Receiving patients and assisting them in opening their files for treatment. - Answering phone calls. - Assuring the well archiving for patients' files. - Checking stock of equipment and informing management of shortages. - Performs...