Café Manager

2 months ago


Dubai, United Arab Emirates Charged AE Full time

**Superfoods On The Go**

Branch 1: Nad Al Hammar, Dubai
Branch 2: Jumeirah 1, Dubai

While the Café Manager will not perform barista duties directly, they will support the barista staff as needed to maintain the highest operational standards. The position also involves attending weekly meetings with the owners to provide updates and discuss ongoing improvements.

**Key Responsibilities**:

- **Operational Control**: Manage the overall operations of the café to ensure a smooth and efficient workflow, maintaining high standards for quality and service.
- **Inventory Management**: Oversee stock levels to ensure all necessary ingredients and supplies are maintained and ordered on time, minimizing waste.
- **Procurement and Purchase Orders**: Handle the procurement process for café supplies and equipment, ensuring cost efficiency.
- **Team Management**: Supervise a team of 3 to 6 staff members, including scheduling, training, and performance monitoring to ensure excellent service standards.
- **Barista Support**: Assist barista staff when needed, providing guidance and ensuring they have the tools and resources required to perform their tasks effectively.
- **Customer Service**: Uphold high standards of customer service, ensuring a welcoming atmosphere and positive customer experiences.
- **Weekly Meetings**: Attend meetings with the owners to report on café performance, address any concerns, and discuss potential improvements.

**Qualifications**:

- Minimum of 3 years of experience in a managerial role within the food and beverage industry.
- Familiarity with barista operations and coffee-making techniques.
- Valid driver’s license is required.
- Strong knowledge of inventory management and procurement processes.
- Excellent leadership and team management skills, with experience in training and performance evaluation.
- Exceptional customer service skills with a customer-first mindset.
- Ability to work efficiently under pressure and handle multiple tasks.

**Preferred Skills**:

- Experience using inventory management software.
- Knowledge of cost-control strategies.
- Certification in hospitality management or a related field.

**Location and Coverage**:
The Café Manager will primarily be based at one branch but may be required to oversee both Nad Al Hammar and Jumeirah 1 locations.

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

- How do you motivate your team to maintain high standards of customer service, especially during busy or challenging periods?
- How would you ensure that operations run smoothly across both branches, considering you may need to split your time between locations?
- Can you describe a time when you had to manage inventory efficiently to reduce waste and control costs? What steps did you take, and what was the outcome?

**Experience**:

- Managing a Coffee Shop: 3 years (required)

License/Certification:

- Driving License (required)



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