Front Office Manager

1 month ago

Dubai, United Arab Emirates Energetech Full time

**About the job**:
**About Energetech**:
At Energetech, we are at the forefront of the energy sector, driving the transition towards sustainable energy usage through cutting-edge technology and commodities trading. We excel in leveraging market dislocations and inefficiencies, enhancing global energy distribution with our advanced digital infrastructure to promote transparency and efficiency. In this dynamic environment, our team is committed to innovation and sustainability, continually seeking to solve the complex challenges of today’s energy markets.

**The Role**:
The Front Office Manager holds a key position in delivering a welcoming and efficient experience for our employees, clients, and visitors. This role involves comprehensive administrative support, facility management, effective communication, technology oversight, and ensuring health and safety standards are met. The Front Office Manager will manage various aspects of workplace operations, creating a seamless and productive environment. As our company expands, we seek an individual with exceptional interpersonal skills to enhance our client interactions and maintain our professional image. Given our diverse team, the Front Office Manager serves as a daily point of contact for individuals from around the globe.

**Responsibilities**:
**Facility Management**:

- Ensure the office environment is clean, safe, and well-maintained.
- Oversee office layout, manage office space utilization, and coordinate office moves.
- Manage office equipment and supplies, ensuring availability and functionality.
- Coordinate with vendors and service providers for maintenance and repairs.

**Administrative Management**:

- Supervise the administrative staff and coordinate their activities.
- Schedule and manage meetings, appointments, and office events.
- Handle incoming and outgoing correspondence, including mail and packages.
- Maintain accurate records and filing systems.

**Financial Management**:

- Prepare and manage the office budget.
- Track office expenses and handle invoicing and billing.
- Process and manage office-related purchases and expenses.

**Communication and Coordination**:

- Act as a liaison between different departments and external parties.
- Ensure effective communication within the office and handle internal announcements.
- Address and resolve any office-related issues or conflicts.

**Health and Safety**:

- Implement and oversee health and safety protocols.
- Conduct regular safety audits and ensure compliance with safety regulations.
- Manage emergency response plans and conduct drills.

**Customer and Client Interaction**:

- Greet and assist visitors, ensuring a positive experience.
- Handle inquiries and provide information to clients and customers.
- Maintain a professional and welcoming reception area.

**Strategic Planning**:

- Develop and implement office policies and procedures.
- Plan and execute office-related projects and initiatives.
- Identify opportunities for process improvements and implement changes.

**Qualifications**:

- Bachelor’s degree in Business Administration or related field (preferred).
- Proven experience in office management or a similar administrative role.
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
- Excellent verbal and written communication skills.
- Strong organizational, multitasking, and problem-solving abilities.
- Customer service-oriented with strong interpersonal skills.
- Basic knowledge of budgeting and financial management.
- Familiarity with health and safety regulations and best practices.
- Professional demeanor, reliability, and adaptability.

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