Retail Trainer Executive
9 hours ago
Reference Code: 76941**Retail Trainer Executive**:
- Dubai, DU, AE- Permanent**WHO ARE WE?**
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
**Do you match this profile?**
Are you experienced and passionate about training in a retail environment and looking for new challenges?
Do you have the ability to multitask in a fast-paced environment?
Do you have a strong spirit of initiative & commitment?
Are you a supportive team player, positive and constructive in your feedbacks?
Are you fluent in both English and Arabic?
**What do we expect from you?**
The main responsibilities of your role will be to coach the sales teams to support performance in both qualitative and quantitative KPI’S.
You will partner with the Boutique Managers to actively coach and follow the progress of individual team members making recommendations as needed, for the Managers to be able to take ownership in between coaching sessions.
As a Trainer Executive, you will also be responsible for overall Client Experience and will lead the relevant actions instore: focus groups/ initiatives, etc. that match the UAE global plan in Guest Experience and Clients’ surveys.
Another key aspect of the role is to support the development of the Brand Ambassadors of the CRC in terms of selling protocol and client service, to ensure a seamless shopping experience either on the phone or with E-commerce
You will organize and coordinate all the training campaigns within the network.
You will be the Ambassador of Maison at all levels
By joining the Maison, you are joining a team in which professional development is one of our main focuses.
More than a jobit’s an experience
**The recruitment process**:
- You will meet with the HR, Head of Training, and Retail Performance Director.
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