Head of UAE Citi Commercial Bank

4 days ago

Dubai, United Arab Emirates Citigroup, Inc. Full time

Head of UAE Citi Commercial Bank

Citi Commercial Bank ("CCB") is part of Citi, a leading global financial services company that has approximately 200 million customer accounts and does business in over 160.

CCB has operations in over 40 countries with local expertise contributed by in-country relationship managers. CCB embodies our unique purpose as a global bank of choice for trade-oriented, mid-large sized companies that see us as trusted thought partners who bring simplicity in an increasingly complex world. We develop client-centric solutions for their long-term growth and pave the way for them to reach across borders and achieve their global vision. CCB targets clients with revenues between US $10MM - US $3BN and supports a wide range of financial solutions: working capital, term loans and M&A financing, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives.

This role will report to the Head of Europe, Middle East & Africa for Commercial Banking with a matrix report to the UAE CCO.

**Job Purpose**:
Manage and drive growth of the CCB business a key business unit for Citi. This Director role entails responsibility for developing and executing the business strategy for CCB in UAE with responsibility for the client P&L of the business in order to ensure sustainable and predictable earnings and excellent client experience. All of this must be achieved within a sound control environment in which the business operates.

**Job Background / Context**:
Citi Commercial Banking targets mid-sized corporate segment (client annual revenue of ~$50MM - $3BN) focused on a variety of growth industries with international banking needs. This includes the growing Digital segment focused on disruptor companies in the tech space like E-Commerce, Software, FinTechs, etc.

A good understanding of the industry, direct competitors' products and services, is necessary in order to contribute to the commercial objectives of the business. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. A key element of this position is to work in close partnership with product groups, operations, and risk management at all levels (country, regional and global) to continue to grow the CCB business in UAE.

**Key Responsibilities**
- Drive growth of CCB business in UAE;
- Develop, implement and execute a business strategy with goal to support our organic growth targets leading to sustainable and predictable results;
- Grow market share in our key segments while looking for opportunities to expand the customer base;
- Responsibility for client P&L of the local CCB business, i.e. revenues, expenses, allocations, adequate returns on capital, as well as sound operating efficiency - drive a balanced scorecard;
- Develop a deep understanding of the local market and build long lasting relationships with clients and local authorities;
- Ensure that the right value proposition is developed while leveraging Citi's capabilities and network;
- Establish pricing policies to drive adequate returns at the customer level;
- Responsibility for quality of the credit portfolio, origination in line with Target Market, prompt problem recognition;
- Act as Senior Sponsoring Officer for some for large credit clients;
- Close partnership with Risk to ensure that the right credit approach (program and procedures) are in place to allow sound growth of the credit portfolio, avoid negative selection and maintain portfolio quality;
- Manage, recruit, and motivate a team, ensuring an aligned organisational model, scorecards and KPIs to monitor business performance;
- Talent development, coaching and counselling of staff to provide stretch targets and fulfilling assignments;
- Alignment and close partnership / collaboration with products (Markets, Treasury and Trade Solutions) and coverage (Banking, Capital Markets & Advisory and Citi Private Bank) to ensure comprehensive solution delivery and continuous product development for CCB customers;
- Partner with Operations and Technology to ensure product delivery and excellent service;
- Represent CCB on internal governance committees in UAE
- Ensure sound quality of the credit portfolio and full compliance with credit policies and ensure a safe and sound control environment, with respect to compliance, legal and regulatory factors and closely manage KYC.

**Development Value**:
This position gives the individual the unique opportunity to develop and manage a complex business end to end. It also requires strong people management skills across diverse teams where managerial and leadership skills can be developed. The role requires P&L management, which means that CCB UAE Head will gain experience in managing revenue growth, optimizing processes and infrastructure, whilst growing a healthy credit portfolio. Several interactions with Senior Risk partners create an opportunity to learn a

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