Safety Agent

3 weeks ago

Ras alKhaimah, United Arab Emirates Hilton Full time

Safety Agent

A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

**What will I be doing?**

As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Safety Agent will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Monitor and control staff entrances
- Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
- Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
- Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
- Responsible for checking goods received out of hours
- Maintain system that records the issue and receipt of departmental keys
- Operate, check and monitor the CCTV system
- Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
- Ensure safe passage of cash transfers within the hotel
- Support evacuation of the hotel during fire alarm situations
- Monitor suspicious packages and be aware of bomb and terror threat procedures
- Provide secure storage for guest oversized items
- Ensure hotel facilities and function rooms remain secure and locked when not in use
- Maintain the Security Log Book and Incident Reports
- Investigate and report all allegations of theft, criminal damage and other incidents
- Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
- Liaise with Police in the absence of Security Team Leader
- Report any maintenance or hazard issues to the supervisor on duty
- Adhere to all Health and Safety Regulations

**What are we looking for?**

A Safety Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- High school graduate or above
- Good physical condition
- At least two (2) years of law enforcement experience either in a Security Bureau or military training
- Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
- Should be well-versed in local law/government regulation
- Absolute discretion and confidentiality regarding sensitive information
- SIA trained and licensed
- Positive attitude
- Good communication skills
- Good grooming standards
- Ability to work under pressure, keeping calm in emergency situations
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in customer service environment
- First Aid
- Knowledge of P. A.C.E.
- IT proficiency

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Safety Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent A Safety Agent keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others. **What will I be doing?** As a Safety Agent, you are responsible for the safety and security of all Guests, Team Members and contractors, and...

  • Safety Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable...

  • Safety Agent

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent - Female A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis,...

  • Safety Agent

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing...

  • Guest Service Agent

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Guest ServiceAgentYou are the beginning of anexceptional guest experience. As a Guest Service Agent you willmake our guests feel welcome and reflect the exceptional experiencethe come when they arriveWhatyou will bedoing:Consistentlyoffer exceptional friendly and engagingserviceEnsure the best selection for the guestand ensure revenue is maximized...

  • Guest Service Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates AccorHotel Full time

    Guest ServiceAgentYou are the beginning of anexceptional guest experience. As a Guest Service Agent you willmake our guests feel welcome and reflect the exceptional experiencethe come when they arrive!Whatyou will bedoing:Consistentlyoffer exceptional friendly and engagingserviceEnsure the best selection for the guestand ensure revenue is maximized...

  • Front Office Agent

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Concierge Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates RIXOS Full time

    **Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...

  • Front Desk Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time

    **Job Summary** As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. **General Duties and Responsibilities**: - Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through...

  • EN - Maintenance Agent-Technician

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates Accor Hotels Full time

    Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a...

  • EN - Maintenance Agent-Technician

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates Accor Hotels Full time

    Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a...

  • Passenger Service Agent- UAE NATIONALS

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates Rakairport Full time

    Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates About the job Passenger Service Agent- UAE Nationals JOB DESCRIPTION Title of Immediate Supervisor / Manager: Terminal Supervisor No. of Direct Reports: NIL JOB PURPOSE To work according to the requirements of the organization to manage the Terminal and Airside Operations and Information Desk of the...

  • Passenger Service Agent- UAE NATIONALS

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates Rakairport Full time

    Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates About the job Passenger Service Agent- UAE Nationals JOB DESCRIPTION Title of Immediate Supervisor / Manager: Terminal Supervisor No. of Direct Reports: NIL JOB PURPOSE To work according to the requirements of the organization to manage the Terminal and Airside Operations and Information Desk of the...

  • Front Office Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Agent - Waldorf Astoria Ras Al Khaimah A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    2 weeks ago

    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Check-in individual Guest, Check-in groups, convention, seminars check-out all guests. - Welcoming the guest upon their arrivals using their names, with a nice smile giving then an individual tension implementing the standard check-in procedure friendly and professionally The Guest Service Agent will be able to check-in, check-out Guests and...

  • Investment Analyst

    13 hours ago

    Ras al-Khaimah, United Arab Emirates Sommerman Skinner Associates (SSA Limited) Full time

    The Role **Requirements**: About the company SSA Ltd. (Sommerman Skinner Associates) find out the detail to allow you to make qualified judgments about your career and its progression. On the companies that we represent (over 2000 spread across a diverse spectrum of industry) we will be able to inform you of contracts pending, awarded, company growth,...

  • Core Agent

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Respond to guest requests forspecial arrangements or services (e.g., transportation,reservations, dry cleaning) by making arrangements or identifyingappropriate providers.Respond to specialrequests from guests with unique needs and follow up to ensuresatisfaction.Gather, summarize, and provideinformation to guests about the property and the surrounding...

  • Core Agent

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates Accor Full time

    Respond to guest requests forspecial arrangements or services (e.g., transportation,reservations, dry cleaning) by making arrangements or identifyingappropriate providers.Respond to specialrequests from guests with unique needs and follow up to ensuresatisfaction.Gather, summarize, and provideinformation to guests about the property and the surrounding...

  • Telecommunication Agent

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates RIXOS Full time

    **Company Description** We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...