Broker Account Manager

3 weeks ago


Dubai, United Arab Emirates April Asia Pacific Full time

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We are dedicated to designing, distributing, and managing insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we prioritize the well-being of our members and ensure they have access to the best care available.

We are currently seeking an experienced Broker Account Manager to sustain the company's growth.

Experience in the International Private Medical Insurance sector is a must to apply.

Joining us in this role opens a world of possibilities, as talented sales individuals who started in this position a few years ago, are now managing countries and regions. You could be next in line for such exciting opportunities.

**Responsibilities**:
Your main missions will revolve around two key areas:
1) Manage the flow of incoming leads related to SME and individual policy requests, overcoming operational challenges, and ensuring the highest conversion rate possible.

2) Develop valuable connections that establish an intermediary distribution network to stay in tune with the market and identify new business opportunities.

**Daily, you will**:

- Collaborate with the Account Management Team to track incoming leads, ensuring we meet our targets and deliver on our promises.
- Manage and align the expectations of brokers and agents, facilitating issue resolution and providing assistance as needed.
- Act as the primary point of escalation for inquiries from brokers and intermediaries.
- Coordinate and provide comprehensive responses to complex inquiries.
- Work constructively with our operational departments, including Policy, Underwriting, Pricing, Claims, and Customer Service.
- Monitor portfolio performance to ensure targets are met, make appropriate recommendations, and implement action plans to maintain profitability.

**Opportunities**:

- Establish a robust network of intermediaries through formal and informal meetings.
- Contribute to marketing strategies, including advertising, public relations, and brand awareness.
- Identify and capitalize on marketing and selling opportunities.
- Maintain a detailed awareness of competitors' activities, products, and pricing.

**Required Skills and Qualifications**:

- An experience in Medical Insurance preferably IPMI is a must
- Strong client management skills and a track record of successful delivery.
- A confident negotiator with the ability to close deals.
- A previous experience in Health Insurance would be a strong plus.
- Has obtained certifications or is willing to pass the exams.
- Demonstrated knowledge of the sales process.
- Positive attitude towards people and challenges.
- Capable of working independently and taking ownership.
- My previous experience in Managing Medical Insurance Sales is a strong plus.

By joining APRIL International Care, you will be welcomed by a friendly, supportive, and "work hard, play hard" Business Development Team. This is an opportunity to elevate your experience and take it to the next level. You will be part of a talented and energetic Sales team, with ample opportunities to grow and expand your skills and resume. Additionally, you will broaden your horizons within April Asia and forge lasting friendships with distribution partners.



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