Manager (Facilities Management)
4 months ago
Manager (Facilities Management) will be responsible for overseeing the day-to-day operations and management of cleaning services, pest control, Property maintenance and other related services. This role involves ensuring high-quality service delivery, managing and training staff, coordinating schedules, and maintaining client relationships. The Operations Manager will work closely with the management team to optimize operational efficiency and ensure customer satisfaction.
- Degree or certification in business management or a related field
- 5 to 10 years of experience in operations management or facility management
- Manage the day-to-day service delivery and performance of the Soft Services and hard Services including, Property Maintenance, Cleaning, Pest Control, Bio Clean Waste Management and other related services.
- Manage, support and coach internal team members to deliver service against company and client objectives.
- Liaise with all clients /customers on a regular basis to identify their future needs and expectations in regard to the services provided
- Inspect planned activities and ensure service delivery in accordance with defined contractual levels
- Develop monthly activity reports as required by senior management and other service users to ensure optimum delivery across all the identified areas of service
**Experience**:
- Facilities Management: 6 years (required)
- soft services, waste management, and hard services: 6 years (required)
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