Program Coordinator

2 weeks ago


Dubai, United Arab Emirates The First Group Full time

Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.

The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience - the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead, The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

**Job Description**:
Some of the common duties and responsibilities of a program coordinator:

- Developing and maintaining the wellness program’s goals, objectives, and strategies
- Coordinating and communicating with the resort’s management, staff, guests, and vendors
- Managing and supervising the wellness program’s staff
- Creating and managing the wellness program’s budget and resources
- Evaluating and reporting the wellness program’s progress and outcomes
- Solving any issues or problems that may arise during the wellness program’s implementation

Desired Skill & Expertise:

- Bachelor’s degree or higher in hospitality management, wellness management, or related field
- At least 2 years of experience in managing wellness programs or similar projects in a resort setting
- Excellent communication, organizational, teamwork and leadership skills
- Proficient in using online platforms and tools such as Microsoft Office, Hotel booking systems, Spa software, etc.
- Passionate about wellness and customer satisfaction


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