Customer Service Representative- Russian Speaking
3 weeks ago
**Customer Service Representative - Russian Speaking About Washmen**
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day. Washmen operates in Dubai & Abu Dhabi and caters to more than 50,000 users. Washmen’s offices in Dubai, Beirut & Istanbul are home to a steadily growing team of young professionals.
- Deliver superior service to customers by always positively surprising them.
- Be proactive in handling potential customer difficulties.
Be proactive in addressing potential operational breakdowns
- Think like an owner and make suggestions to improve the business like an owner
- Communicate with empathy and compassion.
- Learn and internalize the Washmen process for handling damage and missing item claims.
- Proactively manage customer expectations in a manner that is realistic.
- Manage the customer’s experience and steer it towards a positive experience.
- Always be 2 steps ahead of any customer claim or resistance to a proposal and address it in advance.
- Develop and acquire a strong laundry and dry-cleaning knowledge base in order to address customer claims with confidence and explain cases.
This relaxes customers and increases their trust in our service.
- Continuously suggest methods to improve the customer service process.
- Develop empathy
- Learn the company’s Customer Service Principles and learn to balance a Principle-based approach to customer service with our Procedural based approach.
- Always maintain a lighthearted, professional but very friendly and personal tone on the phone.
- Pursue continuous learning in the fields of communication, customer service and laundry.
- Pursue knowledge in personal matters of interest at least 1 hour a week on company time.
- Identify personal limitations and request help from peers and management when you need it.
**Requirements**:
- 1-2 years of experience in customer experience with a bachelor’s degree.
Excellent English and Russian communication skills, written and spoken.
**Experience**:
- customer service: 1 year (preferred)
-
Customer Service Representative- Russian Speaking
2 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full time**About Company**: Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...
-
Dubai, United Arab Emirates Washmen Full time**Customer Service Representative - Russian Speaking** **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using...
-
Customer Service/sales Representative
7 months ago
Dubai, United Arab Emirates Elithair Clinic Full time**About Us**: At Huda Al Mazmi Advocates and Legal Consultants, we pride ourselves on offering professional and comprehensive legal services and consultations tailored to the dynamic landscape of the UAE and beyond. Our commitment to excellence and client satisfaction drives every aspect of our work, ensuring that individuals and businesses receive top-notch...
-
Russian Speaking Customer Service
7 months ago
Dubai, United Arab Emirates Aqua Properties Full timeFounded in 2005, Aqua Properties is one of the most innovative, creative and forward-thinking real estate companies in Dubai. At the core of our business philosophy is our commitment to extraordinary service, honesty, and clear communication. We offer a comprehensive range of property services while our various teams provide valuation, agency, advisory,...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates Sentinel Full time**Customer Service Representatives Roles & Responsibilities** - **Not above 40 years old.**: - Fluent in Russian and English. Verbal & written. - With UAE experience of the same role. - Handle all incoming calls coming to the centre and need to deal with all calls in a very professional manner. - Each & every part of the floor is checked including the...
-
Customer Service Representative
1 month ago
Dubai, United Arab Emirates Floorna Building Materials Trading LLC Full time**Position Summary**: **Key Responsibilities**: - Act as the main point of contact for Russian - Provide accurate information about products, services, and company policies. - Respond to customer leads promptly across social media and messaging platforms to drive engagement and sales opportunities. - Process customer orders and requests efficiently. -...
-
Customer Service Representative
3 months ago
Dubai, United Arab Emirates Washmen Full time**About Company**: Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...
-
Russian Speaker Customer Service/experience
4 months ago
Dubai, United Arab Emirates ORO24 DEVELOPMENTS LLC Full timeAs a Real Estate Customer Service/Experience Representative, you will be part of a ORO24 Developments Customer Service/Experience Team that strives to provide best in class service to customers. Our customer base is diverse and we’re looking for someone who can perform the following duties: - Guide customers to complete unit/property documentation and...
-
Customer Service Representative Russian Speaker Lady
7 months ago
Dubai, United Arab Emirates Al Riyady Full timeWe are seeking a **Customer Service Representative Russian speaker lady** to join our growing team. **Responsibilities**: - Resolve customer issues and complaints effectively and efficiently. - Manage high volumes of inbound and outbound calls. - Maintain accurate records of customer interactions and transactions. - Provide up-to-date product and service...
-
Sales Representative
6 months ago
Dubai, United Arab Emirates Luxury Car Rental Full timeSales Representative (Russian Speaker) Company: One and Only Car Rental Location: Dubai, United Arab Emirates **Salary**: AED 6,000 - AED 10,000 per month About Us: One and Only Car Rental is renowned for its luxury service and exquisite fleet of vehicles, providing unparalleled experiences to our clientele. To further expand our business, we are in...
-
Sales Representative
7 months ago
Dubai, United Arab Emirates Luxury Car Rental Full timeSales Representative (Russian Speaker) Company: One and Only Car Rental Location: Dubai, United Arab Emirates **Salary**: AED 6,000 - AED 10,000 per month About Us: One and Only Car Rental is renowned for its luxury service and exquisite fleet of vehicles, providing unparalleled experiences to our clientele. To further expand our business, we are in...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full timeWashmen is gearing up to scale. Being part of one of the fastest growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth. **Responsibilities**: - Deliver superior service to customers by always positively surprising them. - Be proactive in handling...
-
Customer Service Officer Russian Speaking
2 months ago
Dubai, United Arab Emirates J4A Full timeJob Title: Customer Service Officer with Russian Language Car rental company located in Dubai Motor City is looking for a dynamic, well-organised, customer oriented experienced professional to join the team on permanent basis. **Responsibilities**: - address customer complaints or service-related issues to the concern department on time and with the...
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Automotive Service Advisor ' Russian Speaker '
7 months ago
Dubai, United Arab Emirates Astana - Specialized Service for Mercedes-Benz Full time**Job Summary**: We are seeking a highly motivated and customer-oriented Service Advisor with fluency in the **Russian** language to join our specialized mechanical garage, dedicated exclusively to Mercedes vehicles. As a Service Advisor, you will be the primary point of contact between our customers and our garage, ensuring a seamless service experience and...
-
Russian-speaking Customer Service Executive with
4 weeks ago
Dubai, United Arab Emirates Maison Santé Clinic Full time**Company Overview**: Maison Santé is a leading health and preventive clinic dedicated to providing exceptional care and premium services to our clients. We are looking for a passionate and dynamic individual to join our team as a Customer Service Executive with a focus on marketing. **Key Responsibilities**: - Handle customer inquiries and provide...
-
Russian Speaking Driver
9 months ago
Dubai, United Arab Emirates TheSay Full timeWe are looking for a full-time experienced Russian Speaking Driver with valid UAE driving license. The driver will be responsible for day-to-day transportation operations. Additionally, the driver will contribute to maintaining excellent service provisioning and shall be responsible for providing prompt and friendly work delivery, treating the guests with...
-
Customer Service Representative
2 months ago
Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full timeTAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued...
-
Customer Service Representative
3 months ago
Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full timeTAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN A 22 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...
-
Retail Sales Associate
4 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full time**About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...