Oracle Netsuite Support Assistant

3 weeks ago


Dubai, United Arab Emirates Legend Holding Group Full time

Job Overview:
Key Responsibilities:

- Provide day-to-day support for Oracle NetSuite users, resolving issues related to data entry, user access, module functionality, and system errors.
- Oversee the creation, update, and validation of all master data entries within Oracle NetSuite, ensuring accuracy and completeness.
- Manage automotive-specific data elements, including part numbers, BOM structures, vehicle models, and supplier records.
- Assist with the customization and configuration of NetSuite modules to meet specific automotive industry requirements, such as inventory management, production planning, sales, and logistics.
- Ensure the accuracy and consistency of data within NetSuite, particularly for key automotive data, including vehicle models, parts inventory, BOMs, and supply chain information.
- Work closely with departments such as Finance, Procurement, Sales, Production, and Inventory to ensure data aligns with operational needs and business processes.
- Develop training materials and provide end-user training on NetSuite features and best practices tailored to the automotive sector.
- Work closely with IT to support integrations between NetSuite and other critical automotive software, such as CRM, PLM, and inventory management systems.
- Collaborate with business units to identify improvement opportunities, optimize workflows, and enhance the efficiency of NetSuite usage.
- Generate, maintain, and distribute essential reports for operational decision-making, including sales, inventory levels, production schedules, and financial performance.

Qualifications:

- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 2-3 years of experience in NetSuite administration or support, ideally within the automotive industry or manufacturing environment.
- Familiarity with automotive industry operations, including inventory management, supply chain logistics, production, and sales.
- Proficiency in Oracle NetSuite ERP with experience in customizing forms, workflows, and reports. Certification on this segment is must
- Familiarity with Suite Script, SQL, or other data management tools
- Experience with data management tools and practices, including data cleansing, validation, and data governance
- Knowledge of integrations with CRM, PLM, and other automotive industry software.
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills, capable of working with users across different departments.
- Organizational skills and the ability to manage multiple data sets and projects simultaneously
- Ability to work independently and in a team setting.

Pay: AED9,000.00 - AED11,000.00 per month



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