Technical Software Support Coordinator

Technical Support Engineer | Jama Software DubaiJama Connect is the #1 Rated Requirements Management Software and Proven Requirements Traceability Solution. Jama Software enables teams to manage product requirements and enable Live Traceability across the development process, proven to reduce cycle times and improve product quality.Jama Software is focused...

Technical Support Engineer | Jama Software DubaiJama Connect is the #1 Rated Requirements Management Software and Proven Requirements Traceability Solution. Jama Software enables teams to manage product requirements and enable Live Traceability across the development process, proven to reduce cycle times and improve product quality.Jama Software is focused...

Imperium Software Technology is looking for an IT Support Coordinator for our organization. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. They are...

About Zahrawi Group:Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.job Brief: The Technical Software Coordinator is responsible for modifying,...

**About the Role**:We are seeking a dedicated Software Technical Support Specialist to join our dynamic team. This role is pivotal in providing exceptional support to our B2B clients, especially during service integrations and for ongoing support needs. **Key Responsibilities**: - Provide technical support to B2B clients, ensuring high-quality service...

**Introduction**: Ceroen, a leading software company, is seeking a Sales and Technical Support Representative to join our dynamic team. This position offers an exciting opportunity for a motivated individual to drive sales and provide technical support for our innovative software solutions. **Responsibilities**: - Initiate outbound calls to potential...

_Splash Software LLC is an innovative software development company offering cutting-edge API solutions to our esteemed clientele. We are seeking a dedicated and technically savvy individual to join our team as Technical Customer Support for API Integration. This role is pivotal in ensuring our clients have a seamless experience while integrating our software...

**Key Responsibilities**: - Provide technical support to B2B clients, ensuring high-quality service delivery. - Accompany clients through the service integration process, offering guidance and assistance. - Monitor service status post-integration and address any client queries or issues. - Efficiently manage support tickets using our ticketing system. -...

**Key Responsibilities**: - Provide technical support to B2B clients, ensuring high-quality service delivery. - Accompany clients through the service integration process, offering guidance and assistance. - Monitor service status post-integration and address any client queries or issues. - Efficiently manage support tickets using our ticketing system. -...

**IT Technician Job Description Template** IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them. **IT Technician Responsibilities**: - Installing...

**Job description**: - Prioritize and manage technical support tickets to ensure that all requests are addressed in a timely and efficient manner - Arrange regular meeting and communicate with clients to gather information, provide updates and resolve technical issues - Develop and maintain accurate and up-to-date client information and support history...

**Job description**: - Prioritize and manage technical support tickets to ensure that all requests are addressed in a timely and efficient manner - Arrange regular meeting and communicate with clients to gather information, provide updates and resolve technical issues - Develop and maintain accurate and up-to-date client information and support history...

_Splash Software LLC is an innovative software development company offering cutting-edge API solutions to our esteemed clientele. We are seeking a dedicated and technically savvy individual to join our team as Technical Customer Support for API Integration. This role is pivotal in ensuring our clients have a seamless experience while integrating our software...

**Job description**: - Prioritize and manage technical support tickets to ensure that all requests are addressed in a timely and efficient manner - Arrange regular meeting and communicate with clients to gather information, provide updates and resolve technical issues - Develop and maintain accurate and up-to-date client information and support history...

**Job description**: - Prioritize and manage technical support tickets to ensure that all requests are addressed in a timely and efficient manner - Arrange regular meeting and communicate with clients to gather information, provide updates and resolve technical issues - Develop and maintain accurate and up-to-date client information and support history...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

**Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Talking customers...

Setting up user accounts and profiles for the clients Generating reports Diagnosing and fixing network problems and hardware or software faults Keeping a record of issues and faults along with solutions, for future reference.Qualifications: Basic understanding of computer hardware and software 2+ years of experience Software and hardware support Professional...