Travel Operations Team Leader
3 weeks ago
Opening: Operations & Support Team Leader
Location: JLT, Dubai
Company Name: Travel Designer DMCC
Communicating with hotels for reservations made into the system
Need to assist Travel Agents with any query related to the booking
Need to update the system and to Operations Team for confirmations received through hotels Desired Profile
Ready to work in rotational shifts and weeks off
Should have 5 to 6 years of work experience in the Travel Industry / BPO/ Client Support Good knowledge of Computers / Good knowledge of MS office & Good English communication skills
Job Profile:
Should be experienced, self-driven and motivated Team leader
Handling queries for Travel agents and customers
Online reservations for Hotels
Taking inbound Calls related to Hotel Reservations, Sightseen Seeing & Transfer
Coordinating with suppliers for queries related to reservations
Desired Skills and Experience
Experience in Travel & Tourism Industry
Client support & good communication skills English
Delegate tasks, monitor, evaluate & motivator to the team
About the Company
**Salary**: AED9,000.00 - AED12,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- travel & tourism: 5 years (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (required)
- Overnight Shift (required)
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